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Sensemaking in turbulence : an analysis of the merger of the Central University of Technology from a sensemaking perspective

Thesis (MPhil)--Stellenbosch University, 2008.

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Main Author: Marumo, Khomotso Moetanalo Hilda
Other Authors: Maasdorp, C. H.
Format: Thesis
Language:en_ZA
Published: Stellenbosch : Stellenbosch University 2012
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access_status_str Open Access
author Marumo, Khomotso Moetanalo Hilda
author2 Maasdorp, C. H.
author_browse Maasdorp, C. H.
Marumo, Khomotso Moetanalo Hilda
author_facet Maasdorp, C. H.
Marumo, Khomotso Moetanalo Hilda
author_sort Marumo, Khomotso Moetanalo Hilda
collection Thesis
dc_rights_str_mv Stellenbosch University
description Thesis (MPhil)--Stellenbosch University, 2008.
format Thesis
id oai:scholar.sun.ac.za:10019.1/49218
institution Stellenbosch University (South Africa)
language en_ZA
last_indexed 2026-06-10T12:41:36.774Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2012
publishDateRange 2012
publishDateSort 2012
publisher Stellenbosch : Stellenbosch University
publisherStr Stellenbosch : Stellenbosch University
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source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/49218 Sensemaking in turbulence : an analysis of the merger of the Central University of Technology from a sensemaking perspective Marumo, Khomotso Moetanalo Hilda Maasdorp, C. H. Stellenbosch University. Faculty of Arts and Social Sciences. Dept. of Information Science. Sensemaking theory Central University of Technology Vista University Welkom Campus Technikon Free State Universities and colleges -- Mergers -- South Africa -- Free State Organizational change -- South Africa -- Free State Organizational behavior -- South Africa -- Free State Dissertations -- Information science Theses -- Information science Thesis (MPhil)--Stellenbosch University, 2008. ENGLISH ABSTRACT: This study takes as starting point the observation in sensemaking theory that autonomic arousal is accompanied by a loss of existing frames and cues and the consequential cognitive implosion. Situations such as these are marked by a crisis in identity construction and the resultant loss of sense being made. The aim of the study was to find out to what extent this phenomenon is at play during a merger between two organizations. Specifically to what extent this phenomenon did manifest itself among the employees of the Central University of Technology in Welkom after the merger of the former Welkom Campus of Vista University and the Technikon Free State. The study starts with an overview of the literature on corporate mergers; focusing on research on effects with regards to (i) how the different gender groups of employees were affected by these interruptions, (ii) how employees with diverse levels of experience were affected, (iii) to what extent the qualifications of employees was a factor regarding the impact of this autonomic arousal and (iv) whether race was a factor in determining the extent of autonomic arousal. The above is followed by an explanation of the sensemaking perspective and the nature of and moment for autonomic arousal. It is argued that organizational mergers represent an interruption in the ongoing flow of sensemaking that could lead to autonomic arousal. Using sensemaking theory and autonomic arousal as a theoretical starting point, interviews were conducted with key figures in the specific merger between the Vista University Welkom Campus and the Technikon Free State. The respondents were selected using the snowballing sampling technique. The idea behind the interviews was to demonstrate how staff members were emotionally affected by the interruption of the merger and how it had an impact on their perceptions about their work. It was found that the flow of experience was interrupted and as cues and frames were reduced, the employees focussed more on personal issues. AFRIKAANSE OPSOMMING: Hierdie studie neem as vertrekpunt die observasie van singewingsteorie dat outonomiese aktivering gepaard gaan met 'n verlies aan bestaande raamwerke en aanduidings en die gevolglike kognitiewe implosie. Sulke situasies word gekenmerk deur 'n krisis in identiteitskonstruksie en gevolglike verlies aan sin. Die doel van hierdie studie was om uit te vind tot watter mate hierdie fenomeen plaasvind tydens 'n samesmelting van organisasies, en spesifiek hoe dit manifesteer onder die werknemers van die Sentrale Universiteit van Tegnologie in Welkom na die samesmelting van die Welkom-kampus van Vista Universiteit en die Technikon Vrystaat. Die studie begin met 'n oorsig van die literatuur oor korporatiewe samesmeltings en oomames, spesifiek oor daardie studies wat die effekte bestudeer met betrekking tot (i) hoe verskillend mans en vroue geraak is, (ii) die impak van verskillende vlakke van ervaring onder werknemers se persepsies oor die samesmelting, (iii) die mate waartoe die kwalifikasievlak van werknemers, asook (iv) ras 'n rol gespeel het in die vlak van outonomiese aktivering wat deur werknemers ervaar is. Daama word singewingsteorie en die aard en geleenthede van outonomiese aktivering uitgepak. Daar word argumenteer dat korporatiewe samesmelting 'n onderbreking in die vloei van sin veroorsaak wat tot outonomiese aktivering kan lei. Ge1ei deur singewingsteorie en outonomiese aktivering as teoretiese vertrekpunt is onderhoude gevoer met sleutelfigure in die spesifieke samesmelting tussen die Welkom kampus van Vista Universiteit en die Technikon Vrystaat om die outonomiese effek van die onderbreking te illustreer. Die respondente is deur die sneeubalmetode geselekteer. Die idee is om te toon hoe werknemers emosioneel getref is en hoedat dit 'n impak op hulle persepsies rondom hulle werk tot gevolg gehad het. Daar is bevind dat die vloei van sin deur die samesmelting onderbreek is, en dat werknemers soos te wagte, meer op persoonlik sake begin fokus. Dit dui op 'n vemouing van singewingsraamwerke en die verlies van lewensin. Masters 2012-08-15T06:27:48Z 2012-08-15T06:27:48Z 2008-03 Thesis http://hdl.handle.net/10019.1/49218 en_ZA Stellenbosch University 137 p. application/pdf Stellenbosch : Stellenbosch University
spellingShingle Sensemaking theory
Central University of Technology
Vista University Welkom Campus
Technikon Free State
Universities and colleges -- Mergers -- South Africa -- Free State
Organizational change -- South Africa -- Free State
Organizational behavior -- South Africa -- Free State
Dissertations -- Information science
Theses -- Information science
Marumo, Khomotso Moetanalo Hilda
Sensemaking in turbulence : an analysis of the merger of the Central University of Technology from a sensemaking perspective
title Sensemaking in turbulence : an analysis of the merger of the Central University of Technology from a sensemaking perspective
title_full Sensemaking in turbulence : an analysis of the merger of the Central University of Technology from a sensemaking perspective
title_fullStr Sensemaking in turbulence : an analysis of the merger of the Central University of Technology from a sensemaking perspective
title_full_unstemmed Sensemaking in turbulence : an analysis of the merger of the Central University of Technology from a sensemaking perspective
title_short Sensemaking in turbulence : an analysis of the merger of the Central University of Technology from a sensemaking perspective
title_sort sensemaking in turbulence an analysis of the merger of the central university of technology from a sensemaking perspective
topic Sensemaking theory
Central University of Technology
Vista University Welkom Campus
Technikon Free State
Universities and colleges -- Mergers -- South Africa -- Free State
Organizational change -- South Africa -- Free State
Organizational behavior -- South Africa -- Free State
Dissertations -- Information science
Theses -- Information science
url http://hdl.handle.net/10019.1/49218
work_keys_str_mv AT marumokhomotsomoetanalohilda sensemakinginturbulenceananalysisofthemergerofthecentraluniversityoftechnologyfromasensemakingperspective