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Leveraging knowledge management as the basis to achieve a sustainable competitive advantage in KwaZulu-Natal legislature

Thesis (MPhil)--Stellenbosch University, 2005.

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Main Author: Mabaso, Thandeka Grace
Other Authors: Van der Walt, M. S.
Format: Thesis
Language:en_ZA
Published: Stellenbosch : Stellenbosch University 2012
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access_status_str Open Access
author Mabaso, Thandeka Grace
author2 Van der Walt, M. S.
author_browse Mabaso, Thandeka Grace
Van der Walt, M. S.
author_facet Van der Walt, M. S.
Mabaso, Thandeka Grace
author_sort Mabaso, Thandeka Grace
collection Thesis
dc_rights_str_mv Stellenbosch University
description Thesis (MPhil)--Stellenbosch University, 2005.
format Thesis
id oai:scholar.sun.ac.za:10019.1/50391
institution Stellenbosch University (South Africa)
language en_ZA
last_indexed 2026-06-10T12:41:09.576Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2012
publishDateRange 2012
publishDateSort 2012
publisher Stellenbosch : Stellenbosch University
publisherStr Stellenbosch : Stellenbosch University
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source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/50391 Leveraging knowledge management as the basis to achieve a sustainable competitive advantage in KwaZulu-Natal legislature Mabaso, Thandeka Grace Van der Walt, M. S. Stellenbosch University. Faculty of Arts & Social Sciences. Dept. of Information Science. Knowledge management Knowledge workers Intellectual capital Organizational learning Competition Legislative bodies -- South Africa -- KwaZulu-Natal Leadership Information technology Organizational effectiveness KwaZulu-Natal (South Africa). Provincial Legislature Dissertations -- Information science Theses -- Information science Thesis (MPhil)--Stellenbosch University, 2005. ENGLISH ABSTRACT: This paper was written with the intention of investigating how Knowledge Management (KM) influences an organization's competitive advantage. The objective of the research questions was to determine KM's role in a competitive advantage. Knowledge is the critical asset of any organization whether profit or nonprofit. This paper will discuss the meaning of the competitive advantage focusing attention in a non-profit organization, which will serve as a framework for subsequent argument and the remainder of the study. Research into KM's relation with business issues such as leadership, IT for KM, organizational structure was conducted. The objective was to determine the readiness of the institution in implementing Knowledge Management as a basis for its competitive advantage and also to determine the role of the leadership for KM and IT for KM and to propose a new agenda for the Chief Knowledge Officer. This paper is organized around six chapters. It begins with introduction and background chapters where the research question, research setting and KM's competitive advantage are discussed. An in-depth literature review follows in chapter two. Chapter three deals with the detailed description of the methodology followed to compile this paper. A data report and analysis in chapters four and five followed by recommendations for rolling out of KM initiative are considered. Research concludes in chapter six. AFRIKAANSE OPSOMMING: Hierdie studiestuk is geskryf met die bedoeling om die wyse waarop Kennisbestuur (KB) 'n organisasie se mededingende voordeel beïnvloed, te ondersoek. Die oogmerk van die navorsingsvrae was om KB se rol met betrekking tot mededingende voordeel te bepaal. Kennis is 'n belangrike bate vir enige organisasie met of sonder winsbejag. In hierdie stuk word die betekenis van mededingende voordeel bespreek met die klem op 'n organisasie sonder winsbejag wat as raamwerk sal dien vir daaropvolgende argumente en die res van die studie. Navorsing is oor die verband tussen KB en sake-aangeleenthede soos leierskap, inligtingstegnologie (IT) en organisatoriese struktuur gedoen. Die oogmerk was om die gereedheid van die instelling te bepaal vir die implementering van KB as 'n grondslag vir sy mededingende voordeel en ook om die rol van leierskap vir KB en IT vir KB vas te stel en om 'n nuwe agenda vir die Hoof Kennisbeampte voor te stel. Hierdie stuk bestaan uit ses hoofstukke. Dit begin met 'n inleiding en 'n hoofstuk met agtergrondinligting waar die navorsingsvrae, navorsingsomgewing en KB se mededingende voordeel bespreek word. 'n Deeglike literatuur-oorsig volg in hoofstuk twee. Hoofstuk drie handel oor 'n gedetailleerde beskrywing van die metodologie wat gevolg is om hierdie stuk te lewer. 'n Dataverslag en -ontleding word in hoofstukke vier en vyf oorweeg, gevolg deur aanbevelings vir die uitrol van 'n KB inisiatief. Die navorsingsgevolgtrekking is in hoofstuk ses vervat. Masters 2012-08-27T11:33:23Z 2012-08-27T11:33:23Z 2005-03 Thesis http://hdl.handle.net/10019.1/50391 en_ZA Stellenbosch University 91 p. : ill. application/pdf Stellenbosch : Stellenbosch University
spellingShingle Knowledge management
Knowledge workers
Intellectual capital
Organizational learning
Competition
Legislative bodies -- South Africa -- KwaZulu-Natal
Leadership
Information technology
Organizational effectiveness
KwaZulu-Natal (South Africa). Provincial Legislature
Dissertations -- Information science
Theses -- Information science
Mabaso, Thandeka Grace
Leveraging knowledge management as the basis to achieve a sustainable competitive advantage in KwaZulu-Natal legislature
title Leveraging knowledge management as the basis to achieve a sustainable competitive advantage in KwaZulu-Natal legislature
title_full Leveraging knowledge management as the basis to achieve a sustainable competitive advantage in KwaZulu-Natal legislature
title_fullStr Leveraging knowledge management as the basis to achieve a sustainable competitive advantage in KwaZulu-Natal legislature
title_full_unstemmed Leveraging knowledge management as the basis to achieve a sustainable competitive advantage in KwaZulu-Natal legislature
title_short Leveraging knowledge management as the basis to achieve a sustainable competitive advantage in KwaZulu-Natal legislature
title_sort leveraging knowledge management as the basis to achieve a sustainable competitive advantage in kwazulu natal legislature
topic Knowledge management
Knowledge workers
Intellectual capital
Organizational learning
Competition
Legislative bodies -- South Africa -- KwaZulu-Natal
Leadership
Information technology
Organizational effectiveness
KwaZulu-Natal (South Africa). Provincial Legislature
Dissertations -- Information science
Theses -- Information science
url http://hdl.handle.net/10019.1/50391
work_keys_str_mv AT mabasothandekagrace leveragingknowledgemanagementasthebasistoachieveasustainablecompetitiveadvantageinkwazulunatallegislature