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An evaluation of e-government within the Provincial Government Western Cape (PGWC)

Thesis (MPA (Public Management and Planning))--University of Stellenbosch, 2010.

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Main Author: Jantjies, Stephan Omar
Other Authors: Burger, Naomi
Format: Thesis
Language:en_ZA
Published: Stellenbosch : University of Stellenbosch 2010
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access_status_str Open Access
author Jantjies, Stephan Omar
author2 Burger, Naomi
author_browse Burger, Naomi
Jantjies, Stephan Omar
author_facet Burger, Naomi
Jantjies, Stephan Omar
author_sort Jantjies, Stephan Omar
collection Thesis
dc_rights_str_mv University of Stellenbosch
description Thesis (MPA (Public Management and Planning))--University of Stellenbosch, 2010.
format Thesis
id oai:scholar.sun.ac.za:10019.1/5223
institution Stellenbosch University (South Africa)
language en_ZA
last_indexed 2026-06-10T12:46:37.536Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2010
publishDateRange 2010
publishDateSort 2010
publisher Stellenbosch : University of Stellenbosch
publisherStr Stellenbosch : University of Stellenbosch
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source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/5223 An evaluation of e-government within the Provincial Government Western Cape (PGWC) Jantjies, Stephan Omar Burger, Naomi University of Stellenbosch. Faculty of Economic and Management Sciences. School of Public Leadership. Electronic government information -- South Africa -- Western Cape Internet in public administration -- South Africa -- Western Cape Dissertations -- Public management and planning Theses -- Public management and planning School of Public Leadership Thesis (MPA (Public Management and Planning))--University of Stellenbosch, 2010. ENGLISH ABSTRACT: Electronic government or e-Government has become a global phenomenon and is seen as a tool to strengthen the performance of government and public administration. An efficient and effective state administration is a necessary requirement for economic and social development. This study describes to what extent the e-Government policy of the PGWC compares with other e-Government policies internationally and in particular the Australian e-Government policy. South Africa as a young democracy can use the transformational power of the e- Government approach to the benefit of government, business and the citizens of the country if this approach is applied appropriately. e-Government offers the opportunity to improve public services and can even reduce the gap that exists between those who are computer literate and those who are not. E-Government in the PGWC is still in the beginning phases compared to e- Government in Australia, which has developed rapidly over the last decade. The PGWC can learn from the Australian e-Government development process, with Australians being regarded as one of the leading e-Government nations in the world, according to the United Nations Organisation. Even though the e-Government policy of the PGWC and the Australian e- Government policy use a comparatively similar approach within the demographic boundaries in which they exist, it was found that the socio-economic challenges of South Africa as a developing country, still have an enormous influence on the optimal application of the e-Government policy. AFRIKAANSE OPSOMMING: Elektroniese regering of e-Regering het ‘n wêreldwye verskynsel geraak en kan gesien word as ‘n maatstaf vir die versterking van regeringsoptrede en publieke administrasie. ‘n Effektiewe en doeltreffende staatsadministrasie is ‘n noodsaaklike vereiste vir ekonomiese en sosiale ontwikkeling. Hierdie studie beskryf tot watter mate die e-Regeringsbeleid van die Wes-Kaapse Provinsiale Regering met ander internasionale e-Regeringsbeleide vergelyk, veral met betrekking tot die e- Regeringsbeleid van Australië. As ‘n jong demokrasie kan Suid-Afrika die transformerende invloed van die eregerings benadering tot die voordeel van die regering, besigheid en die burgers van die land gebruik indien hierdie benadering korrek toegepas word. e-Regering bied die geleentheid om publieke dienste te verbeter en kan selfs die bestaande gaping vernou tussen diegene wat rekenaargeletterd is en diegene wat nie rekenaargeletterd is nie. e-Regering in die Wes-Kaapse Provinsiale Regering is nog in ‘n betreklike vroeë stadium vergeleke met e-regering in Australië waar dit oor die laaste dekade snel ontwikkel het. Die Wes-Kaapse Provinsiale Regering kan vanuit die ontwikkelingsproses van die Australiese e-Regering leer, daar Australië deur die Verenigde Volkere-organisasie as een van die voorste e-Regeringnasies in die wêreld beskou word. Selfs al toon die beleide van die Wes-Kaapse Provinsiale Regering en die van Australië ‘n relatief eenderse benadering tot e-Regering binne die demografiese grense waarin hulle bestaan, is gevind dat die sosio-ekonomiese uitdagings van Suid-Afrika as ‘n ontwikkelingsland steeds ‘n enorme invloed op die optimale aanwending van e-Regering het. Masters 2010-12-02T05:41:25Z 2010-12-15T10:23:17Z 2010-12-02T05:41:25Z 2010-12-15T10:23:17Z 2010-12 Thesis http://hdl.handle.net/10019.1/5223 en_ZA University of Stellenbosch application/pdf Stellenbosch : University of Stellenbosch
spellingShingle Electronic government information -- South Africa -- Western Cape
Internet in public administration -- South Africa -- Western Cape
Dissertations -- Public management and planning
Theses -- Public management and planning
School of Public Leadership
Jantjies, Stephan Omar
An evaluation of e-government within the Provincial Government Western Cape (PGWC)
title An evaluation of e-government within the Provincial Government Western Cape (PGWC)
title_full An evaluation of e-government within the Provincial Government Western Cape (PGWC)
title_fullStr An evaluation of e-government within the Provincial Government Western Cape (PGWC)
title_full_unstemmed An evaluation of e-government within the Provincial Government Western Cape (PGWC)
title_short An evaluation of e-government within the Provincial Government Western Cape (PGWC)
title_sort evaluation of e government within the provincial government western cape pgwc
topic Electronic government information -- South Africa -- Western Cape
Internet in public administration -- South Africa -- Western Cape
Dissertations -- Public management and planning
Theses -- Public management and planning
School of Public Leadership
url http://hdl.handle.net/10019.1/5223
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