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The role of risk perception in Internet purchasing behaviour and intention

Thesis (MComm.)--Stellenbosch University, 2001.

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Main Author: De Villiers, R. R. (Raoul Reenen)
Other Authors: Du Toit, J. B.
Format: Thesis
Language:en_ZA
Published: Stellenbosch : Stellenbosch University 2012
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access_status_str Open Access
author De Villiers, R. R. (Raoul Reenen)
author2 Du Toit, J. B.
author_browse De Villiers, R. R. (Raoul Reenen)
Du Toit, J. B.
author_facet Du Toit, J. B.
De Villiers, R. R. (Raoul Reenen)
author_sort De Villiers, R. R. (Raoul Reenen)
collection Thesis
dc_rights_str_mv Stellenbosch University
description Thesis (MComm.)--Stellenbosch University, 2001.
format Thesis
id oai:scholar.sun.ac.za:10019.1/52570
institution Stellenbosch University (South Africa)
language en_ZA
last_indexed 2026-06-10T12:44:36.436Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2012
publishDateRange 2012
publishDateSort 2012
publisher Stellenbosch : Stellenbosch University
publisherStr Stellenbosch : Stellenbosch University
record_format dspace
source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/52570 The role of risk perception in Internet purchasing behaviour and intention De Villiers, R. R. (Raoul Reenen) Du Toit, J. B. Stellenbosch University. Faculty of Economic & Management Sciences. Dept. of Business Management. Consumer behavior Electronic commerce -- Security measures Consumer protection Risk Electronic funds transfers -- Security measures Internet -- Security measures Dissertations -- Business management Theses -- Business management Thesis (MComm.)--Stellenbosch University, 2001. ENGLISH ABSTRACT: In recent years the importance and number of users of electronic commerce and its medium, the Internet, have grown substantially. Despite this, the Business-to- Consumer sector has shown slow expansion and limited growth, with the majority of consumers slow to adopt the Internet as a medium for purchase. A probable factor affecting the purchasing behaviour of individuals is the perception of risk of a breach in (credit card) security and/or a violation of privacy. The research discussed here indicates that two closely related constructs, namely perceived privacy risk and perceived security risk exerts an influence on the Internet purchasing behaviour of Internet users, and more importantly, the intention to purchase. In addition, the role of social pressures regarding the provision of personal and credit card information is indicated to be of considerable importance. AFRIKAANSE OPSOMMING: Die afgelope aantal jare het die belangrikheid en gebruik van eletroniese handel en die Internet aansienlik toegeneem. Ongeag hierdie groei het die sektor gemoeid met die handel tussen besighede en verbruikers egter beperkte groei getoon. 'n Waarskynlike rede vir die tendens in Internet aankoop gedrag is die persepsie dat daar 'n risiko is van misbruik van 'n krediet kaart sowel as misbruik en skending van privaatheid. Die studie wat hier bespreek word toon aan dat twee nou verwante kostrukte, naamlik persepsie van sekuriteits- en persepsie van privaatheidsrisiko 'n rol speel in die bepaling van Internet aankoop gedrag, sowel as die intensie om te koop. Verder is die rol van sosiale druk rakende die verskaffing van persoonlike en krediet kaart inligting uitgelig as 'n faktor van uiterste belang. Masters 2012-08-27T11:35:03Z 2012-08-27T11:35:03Z 2001-12 Thesis http://hdl.handle.net/10019.1/52570 en_ZA Stellenbosch University 36, [3] p. application/pdf Stellenbosch : Stellenbosch University
spellingShingle Consumer behavior
Electronic commerce -- Security measures
Consumer protection
Risk
Electronic funds transfers -- Security measures
Internet -- Security measures
Dissertations -- Business management
Theses -- Business management
De Villiers, R. R. (Raoul Reenen)
The role of risk perception in Internet purchasing behaviour and intention
title The role of risk perception in Internet purchasing behaviour and intention
title_full The role of risk perception in Internet purchasing behaviour and intention
title_fullStr The role of risk perception in Internet purchasing behaviour and intention
title_full_unstemmed The role of risk perception in Internet purchasing behaviour and intention
title_short The role of risk perception in Internet purchasing behaviour and intention
title_sort role of risk perception in internet purchasing behaviour and intention
topic Consumer behavior
Electronic commerce -- Security measures
Consumer protection
Risk
Electronic funds transfers -- Security measures
Internet -- Security measures
Dissertations -- Business management
Theses -- Business management
url http://hdl.handle.net/10019.1/52570
work_keys_str_mv AT devilliersrrraoulreenen theroleofriskperceptionininternetpurchasingbehaviourandintention
AT devilliersrrraoulreenen roleofriskperceptionininternetpurchasingbehaviourandintention