Kruger, Y. E., & , S. U. F. o. . .. D. o. (2012). A literature study on total quality, with special reference to service quality, and its application to libraries. Stellenbosch : Stellenbosch University.
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Chicago Style (17th ed.) Citation
Kruger, Yolanda Elizabeth, and Stellenbosch University. Faculty of . Dept. of. A Literature Study on Total Quality, with Special Reference to Service Quality, and Its Application to Libraries. Stellenbosch : Stellenbosch University, 2012.
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MLA (9th ed.) Citation
Kruger, Yolanda Elizabeth, and Stellenbosch University. Faculty of . Dept. of. A Literature Study on Total Quality, with Special Reference to Service Quality, and Its Application to Libraries. Stellenbosch : Stellenbosch University, 2012.
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Warning: These citations may not always be 100% accurate.