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Consultation services for social work supervisors at the Department of Social Services, Provincial Administration, Western Cape : an exploratory study

Thesis (M.A) -- University of Stellenbosch, 1997.

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Bibliographic Details
Main Author: Baardtman, Desmond Andre
Other Authors: Cronje, J. I.
Format: Thesis
Language:en_ZA
Published: Stellenbosch : Stellenbosch University 2012
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access_status_str Open Access
author Baardtman, Desmond Andre
author2 Cronje, J. I.
author_browse Baardtman, Desmond Andre
Cronje, J. I.
author_facet Cronje, J. I.
Baardtman, Desmond Andre
author_sort Baardtman, Desmond Andre
collection Thesis
dc_rights_str_mv Stellenbosch University
description Thesis (M.A) -- University of Stellenbosch, 1997.
format Thesis
id oai:scholar.sun.ac.za:10019.1/55437
institution Stellenbosch University (South Africa)
language en_ZA
last_indexed 2026-06-10T12:41:45.229Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2012
publishDateRange 2012
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publisher Stellenbosch : Stellenbosch University
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source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/55437 Consultation services for social work supervisors at the Department of Social Services, Provincial Administration, Western Cape : an exploratory study Baardtman, Desmond Andre Cronje, J. I. Stellenbosch University. Faculty of Arts and Social Sciences. Dept. of Social Work. Supervisors Social workers -- Supervision of Social service Dissertations -- Social work UCTD Thesis (M.A) -- University of Stellenbosch, 1997. ENGLISH ABSTRACT: An exploratory study relating to consultation for social work supervisors in the Department of Social Services, Provincial Administration of the Western Cape, in performing the supervisory function was undertaken. The relative absence of specific literature, research results and a written policy pertaining to consultation in social work, as well as deficiencies in social work practice relating to the inefficient utilisation of consultation promted this particular study, as a contribution to both the social work profession and the service agency involved. An empirical study based on the literature study was performed on a test sample comprising four service offices of the Department of Social Services in the Cape Metropolitan area. The empirical study examined and described the existing system of consultation in the Department Social Services and the respondents opinions, attitudes, knowledge and shortcomings in this regard. The data collected by means of interview schedules, described the utilisation and application of consultation in social work in the Department of Social Services in order to have a conception of variables which is proposed as a guide for action. Consultation in social work is important for the performance of the supervisory function. In fulfilling the supervisory function effectively, the social work supervisors should receive consultation on a regular basis as regular feedback or evaluation to social work supervisors is important in order for them to assess their performance progress. As an aspect of the more inclusive concept of staff development consultation also aims at improving working conditions of social work supervisors, thereby preventing the extensions of ineffective service rendering. The study also provided information on the theory of consultation in social work on the one hand and on the other hand suggested guidelines for developing and formulating policy for consultation in social work. It is, however, important that the proposed actions of the study are implemented in order to determine the effectiveness thereof. AFRIKAANSE OPSOMMING: 'n Verkennende studie is onderneem oor konulstasie vir maatskaplike werk supervisors in die Departement van Maatskaplike Dienste tydens die uitvoering van die supervisie funksie. Die gebrek aan spesifieke literatuur, navorsings resultate en 'n geskrewe beleid ten opsigte van konsultasie in maatskaplike werk, asook die leemtes in maatskaplike werk praktyk met betrekking tot die ondoeltreffende benutting van konsultasie het aanleiding gegee tot hierdie tesis ten einde 'n bydrae te lewer vir beide die maatskaplike werk professie en die betrokke dienslewerings instansie. 'n Empiriese studie gegrond op die literatuur studie is gedoen ten opsigte van 'n steekprooi bestaande uit vier dienskantore van die Departement van Maatskaplike Dienste in die Kaapse Metropolitaanse area. Die empiriese studie het die bestaande sisteem van konultasie in die Departement van Maatskaplike Dienste en die respondente se opinies, houdings, kennis en leemtes ondersoek en beskryf. Die data wat ingesamel is, by wyse van onderhoud vraelyste, het die benutting en toepassing van konsultasie in maatskaplike werk in die Departement van Maatskapilke Dienste beskryf ten einde 'n beskouing van veranderlikes te hê wat as riglyn vir aksie kan dien. In die uitvoering van die supervisie funksie, is konsultasie vir maatskaplike werk supervisors belangrik. Maatskaplike werk supervisors moet dus op 'n gereelde basis konsultasie ontvang ten einde die supervisie funksie doeltreffend uit te voer aangesien gereelde terugvoering of evaluasie aan maatskaplike werk supervisors belangrik is so dat hulle hul werkverrigting en vordering kan bepaal. Konsultasie in maatskaplike werk as 'n aspek van die meer insluitende konsep van ppersoneelontwikkeling het ook ten doel om die werksomstandighede van maatskapilke werk supervisors te verbeter ten einde daardeur die erlenging van ondoeltreffende dienslewering te voorkom. Hierdie studie het ook aan die een hand inligting oor die teorie van konsultasie in maatskaplike werk voorsien en aan die ander hand riglyne vir die ontwikkeling en formulering van 'n beleid vir konsultasie in maatskaplike werk voorgestel. Verder is dit belangrik dat die voorgestelde aksies van die studie wel toegepas word ten einde die doeltreffendheid daarvan te kan bepaal. Masters 2012-08-27T11:37:03Z 2012-08-27T11:37:03Z 1997 Thesis http://hdl.handle.net/10019.1/55437 en_ZA Stellenbosch University 116 pages : illustrations. application/pdf Stellenbosch : Stellenbosch University
spellingShingle Supervisors
Social workers -- Supervision of
Social service
Dissertations -- Social work
UCTD
Baardtman, Desmond Andre
Consultation services for social work supervisors at the Department of Social Services, Provincial Administration, Western Cape : an exploratory study
title Consultation services for social work supervisors at the Department of Social Services, Provincial Administration, Western Cape : an exploratory study
title_full Consultation services for social work supervisors at the Department of Social Services, Provincial Administration, Western Cape : an exploratory study
title_fullStr Consultation services for social work supervisors at the Department of Social Services, Provincial Administration, Western Cape : an exploratory study
title_full_unstemmed Consultation services for social work supervisors at the Department of Social Services, Provincial Administration, Western Cape : an exploratory study
title_short Consultation services for social work supervisors at the Department of Social Services, Provincial Administration, Western Cape : an exploratory study
title_sort consultation services for social work supervisors at the department of social services provincial administration western cape an exploratory study
topic Supervisors
Social workers -- Supervision of
Social service
Dissertations -- Social work
UCTD
url http://hdl.handle.net/10019.1/55437
work_keys_str_mv AT baardtmandesmondandre consultationservicesforsocialworksupervisorsatthedepartmentofsocialservicesprovincialadministrationwesterncapeanexploratorystudy