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An analysis of the tourism curriculum at Boland College : what the tourism industry in Stellenbosch requires from entry level college employees

Thesis (MPhil)--Stellenbosch University, 2013.

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Bibliographic Details
Main Author: Swart, Claudia
Other Authors: Bitzer, E. M.
Format: Thesis
Language:en_ZA
Published: Stellenbosch : Stellenbosch University 2013
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access_status_str Open Access
author Swart, Claudia
author2 Bitzer, E. M.
author_browse Bitzer, E. M.
Swart, Claudia
author_facet Bitzer, E. M.
Swart, Claudia
author_sort Swart, Claudia
collection Thesis
dc_rights_str_mv Stellenbosch University
description Thesis (MPhil)--Stellenbosch University, 2013.
format Thesis
id oai:scholar.sun.ac.za:10019.1/85827
institution Stellenbosch University (South Africa)
language en_ZA
last_indexed 2026-06-10T12:42:21.587Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2013
publishDateRange 2013
publishDateSort 2013
publisher Stellenbosch : Stellenbosch University
publisherStr Stellenbosch : Stellenbosch University
record_format dspace
source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/85827 An analysis of the tourism curriculum at Boland College : what the tourism industry in Stellenbosch requires from entry level college employees Swart, Claudia Bitzer, E. M. Stellenbosch University. Faculty of Education. Dept. of Curriculum Studies FET Colleges -- Curriculum planning Tourism curriculum -- Evaluation Boland College -- South Africa -- Stellenbosch Tourism -- Employees -- Training of -- South Africa -- Stellenbosch -- Case studies Dissertations -- Education Dissertations -- Curriculum studies Theses -- Education Theses -- Curriculum studies Occupational training -- South Africa -- Stellenbosch -- Case studies Case method Vocational training centers -- South Africa - -- Stellenbosch Thesis (MPhil)--Stellenbosch University, 2013. ENGLISH ABSTRACT: Students graduate from Boland College after obtaining the National Certificates N4 – N6 in Tourism. I have been working at Boland College Stellenbosch Campus as a tourism lecturer for 12 years and over the past few years I have found that students have been struggling to find employment in the tourism industry on completion of their studies. The national tourism curriculum offered at FET colleges was implemented in 1995 with the last renewal in 2001 for selected subjects. The tourism industry, however, is a vibrant, ever-changing industry which stands in direct contrast with a static, needs-insensitive and unchanging curriculum. The aim of this study was to establish in which respects the current national tourism curriculum corresponds, or does not correspond, with what the tourism industry in Stellenbosch requires from entry-level employees in terms of expected skills, knowledge and attitudes. Qualitative methods were used to generate data from employers representing the tourism industry in Stellenbosch, graduates and lecturers from Boland College. Research participants were interviewed using semi-structured interviews. The data was analysed by doing verbatim transcriptions of the interviews, using coding and an Excel spread sheet analysis. The results revealed specific areas where the current national tourism curriculum does not correspond with the expectations and needs that the tourism industry in Stellenbosch has from entry-level employees in terms of expected skills, knowledge and attitudes. AFRIKAANSE OPSOMMING: Studente ontvang ‘n kwalifikasie in Toerisme nadat hulle die Nasionale Sertifikate N4 – N6 in Toerisme voltooi het. Ek werk die afgelope 12 jaar as toerismedosent by Boland Kollege Stellenbosch Kampus. Gedurende die afgelope paar jaar het ek gevind dat studente sukkel om werk te kry in die toerismebedryf nadat hulle hul studies voltooi het. Die nasionale toerisme-kurrikulum wat by VOO Kolleges aangebied word, is in 1995 geïmplementeer en die laaste keer in 2001 hernu en boonop slegs in sekere vakke. Die toerismebedryf is egter ‘n lewendige, vinnig-veranderende industrie in direkte teenstelling met die statiese, onveranderde kurrikulum wat oënskynlik nie sensitief genoeg is vir die behoeftes van die toerismebedryf nie. Die doel van hierdie studie was om vas te stel in watter mate die huidige nasionale toerisme-kurrikulum ooreenstem, of nie ooreenstem nie, met wat die toerismebedryf in Stellenbosch verwag van intreevlak-werknemers in terme van verwagte vaardighede, kennis en houdings. Kwalitatiewe metodes is gebruik om data te genereer en onderhoude is gevoer met werkgewers wat die toerismebedryf in Stellenbosch verteenwoordig asook gegradueerdes en dosente van Boland Kollege. Daar is hoofsaaklik gebruik gemaak van semi-gestruktueerde onderhoude. Die data-analise het bestaan uit verbatim getranskribeerde onderhoude, die kodering daarvan asook ‘n genoteerde Excel-ontledingstaat. Die resultate van die studie dui op spesifieke aspekte van die nasionale toerisme kurrikulum wat nie ooreenstem met die verwagtinge en behoeftes wat die toerisme-industrie in Stellenbosch het van intreevlak werknemers in terme van vaardighede, kennis en houdings nie. Masters 2013-11-21T14:01:55Z 2013-12-13T17:17:09Z 2013-11-21T14:01:55Z 2013-12-13T17:17:09Z 2013-12 Thesis http://hdl.handle.net/10019.1/85827 en_ZA Stellenbosch University 178 p. application/pdf Stellenbosch : Stellenbosch University
spellingShingle FET Colleges -- Curriculum planning
Tourism curriculum -- Evaluation
Boland College -- South Africa -- Stellenbosch
Tourism -- Employees -- Training of -- South Africa -- Stellenbosch -- Case studies
Dissertations -- Education
Dissertations -- Curriculum studies
Theses -- Education
Theses -- Curriculum studies
Occupational training -- South Africa -- Stellenbosch -- Case studies
Case method
Vocational training centers -- South Africa - -- Stellenbosch
Swart, Claudia
An analysis of the tourism curriculum at Boland College : what the tourism industry in Stellenbosch requires from entry level college employees
title An analysis of the tourism curriculum at Boland College : what the tourism industry in Stellenbosch requires from entry level college employees
title_full An analysis of the tourism curriculum at Boland College : what the tourism industry in Stellenbosch requires from entry level college employees
title_fullStr An analysis of the tourism curriculum at Boland College : what the tourism industry in Stellenbosch requires from entry level college employees
title_full_unstemmed An analysis of the tourism curriculum at Boland College : what the tourism industry in Stellenbosch requires from entry level college employees
title_short An analysis of the tourism curriculum at Boland College : what the tourism industry in Stellenbosch requires from entry level college employees
title_sort analysis of the tourism curriculum at boland college what the tourism industry in stellenbosch requires from entry level college employees
topic FET Colleges -- Curriculum planning
Tourism curriculum -- Evaluation
Boland College -- South Africa -- Stellenbosch
Tourism -- Employees -- Training of -- South Africa -- Stellenbosch -- Case studies
Dissertations -- Education
Dissertations -- Curriculum studies
Theses -- Education
Theses -- Curriculum studies
Occupational training -- South Africa -- Stellenbosch -- Case studies
Case method
Vocational training centers -- South Africa - -- Stellenbosch
url http://hdl.handle.net/10019.1/85827
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