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Burnout amongst primary health care nurses : a cross-sectional study

Thesis (MCurr)--Stellenbosch University, 2014.

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Main Author: Muller, Anna Petronella
Other Authors: Cohen, Mary A.
Format: Thesis
Language:en_ZA
Published: Stellenbosch : Stellenbosch University 2014
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access_status_str Open Access
author Muller, Anna Petronella
author2 Cohen, Mary A.
author_browse Cohen, Mary A.
Muller, Anna Petronella
author_facet Cohen, Mary A.
Muller, Anna Petronella
author_sort Muller, Anna Petronella
collection Thesis
dc_rights_str_mv Stellenbosch University
description Thesis (MCurr)--Stellenbosch University, 2014.
format Thesis
id oai:scholar.sun.ac.za:10019.1/86590
institution Stellenbosch University (South Africa)
language en_ZA
last_indexed 2026-06-10T12:43:40.048Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2014
publishDateRange 2014
publishDateSort 2014
publisher Stellenbosch : Stellenbosch University
publisherStr Stellenbosch : Stellenbosch University
record_format dspace
source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/86590 Burnout amongst primary health care nurses : a cross-sectional study Muller, Anna Petronella Cohen, Mary A. Stellenbosch University. Faculty of Medicine and Health Sciences. Dept. of Interdisciplinary Health Sciences. Nursing. Dissertations -- Nursing Theses -- Nursing Burn out (Psychology) Nurses -- Job stress Primary nursing -- Psychological aspects UCTD Thesis (MCurr)--Stellenbosch University, 2014. ENGLISH ABSTRACT: The imbalance between job demands and available resources could cause burnout which may impact quality patient care. A scientific investigation was conducted to evaluate burnout amongst primary health care (PHC) nurses. The objectives for the study were to identify the prevalence of burnout amongst PHC nurses and to explore the contributing factors to burnout in PHC settings. The Job Demands-Resources (JD-R) model (Bakker and Demerouti, 2007:309) was used as a conceptual framework for the study. A non-experimental, descriptive cross-sectional design with a quantitative approach was applied. The population and sample consisted of professional nurses (PN) and clinical nurse practitioners (CNP) (n=72) in the Eden District of the Western Cape. A self-report questionnaire was used to collect the data in an uncontrolled, natural environment. Analysis of the results exposed high levels of burnout amongst PHC nurses. Nurses in PHC facilities all had an equal chance to develop burnout, regardless of their level of experience. The occurrence of burnout is equal in community health centres and in community clinics, although a trend was observed that subjects in community clinics may experience more emotional exhaustion. Work pressure, workload or an increase in job demands, lack of organisational support and management problems were rated as the main factors contributing to burnout. Recommendations were made to improve the working environments of PHC nurses in order to increase motivational levels, job satisfaction and to foster work engagement, as well as to reduce levels of burnout. Opportunities for further research are recommended. AFRIKAANSE OPSOMMING: Die wanbalans tussen beroepseise en beskikbare hulpbronne kan uitbranding veroorsaak en gevolglik kwaliteit patiëntsorg beïnvloed. ‘n Wetenskaplike studie is gedoen om uitbranding onder primêre gesondheidsorg (PGS) verpleegkundiges te evalueer. Die doelstellings van die studie was om die voorkoms van uitbranding onder PGS-verpleegkundiges te identifiseer, en om die bydraende faktore wat aanleiding gee tot uitbranding in PGS-instellings, te ondersoek. Die Beroepseise-Hulpbronne model (Bakker and Demerouti, 2007:309) is as ‘n konsepsuele raamwerk vir die studie gebruik. 'n Nie-eksperimentele, beskrywende dwarssnit studie met 'n kwantitatiewe benadering, is toegepas. Die populasie en die steekproef het bestaan uit professionele verpleegkundiges en kliniese verpleeg praktisyns (n=72) in die Eden Distrik van die Wes-Kaap. ‘n Self-rapport vraelys was gebruik om data in ‘n ongekontroleerde, natuurlike omgewing te versamel. Die analisering van resultate het hoë vlakke van uitbranding onder verpleegkundiges in PGS-dienste ontbloot. Verpleegkundiges in PGS-fasiliteite het almal 'n gelyke kans om uitbranding te ontwikkel, ongeag die vlak van ondervinding. Die voorkoms van uitbranding is dieselfde in gemeenskaps-gesondheidsentrums en gemeenskapsklinieke, alhoewel daar ‘n neiging sigbaar was dat personeel in gemeenskapsklinieke meer emosionele uitputting ervaar. Werkdruk, werklas of toename in beroepseise, die gebrek aan organisatoriese ondersteuning en bestuursprobleme is aangewys as die hoof redes wat aanleiding gee tot uitbranding. Voorstelle is gemaak om die werksomgewing van PGS-verpleegkundiges te verbeter en om motiveringsvlakke en werkstevredenheid te herstel. Dit sal werksverbintenis versterk en die voorkoms van uitbranding beperk. Geleenthede vir verdere navorsing is aanbeveel. 2014-04-16T17:30:13Z 2014-04-16T17:30:13Z 2014-04 Thesis http://hdl.handle.net/10019.1/86590 en_ZA Stellenbosch University 147 p. : ill. application/pdf Stellenbosch : Stellenbosch University
spellingShingle Dissertations -- Nursing
Theses -- Nursing
Burn out (Psychology)
Nurses -- Job stress
Primary nursing -- Psychological aspects
UCTD
Muller, Anna Petronella
Burnout amongst primary health care nurses : a cross-sectional study
title Burnout amongst primary health care nurses : a cross-sectional study
title_full Burnout amongst primary health care nurses : a cross-sectional study
title_fullStr Burnout amongst primary health care nurses : a cross-sectional study
title_full_unstemmed Burnout amongst primary health care nurses : a cross-sectional study
title_short Burnout amongst primary health care nurses : a cross-sectional study
title_sort burnout amongst primary health care nurses a cross sectional study
topic Dissertations -- Nursing
Theses -- Nursing
Burn out (Psychology)
Nurses -- Job stress
Primary nursing -- Psychological aspects
UCTD
url http://hdl.handle.net/10019.1/86590
work_keys_str_mv AT mullerannapetronella burnoutamongstprimaryhealthcarenursesacrosssectionalstudy