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A comparative study of the quality of maternal health service provision in church mission and government hospitals in Zimbabwe. The Case of the Harare Central and Karanda hospitals

Thesis (MPA)--Stellenbosch University, 2016.

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Main Author: Zakeyo, Delice
Other Authors: Lange, Junay
Format: Thesis
Language:en_ZA
Published: Stellenbosch : Stellenbosch University 2016
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access_status_str Open Access
author Zakeyo, Delice
author2 Lange, Junay
author_browse Lange, Junay
Zakeyo, Delice
author_facet Lange, Junay
Zakeyo, Delice
author_sort Zakeyo, Delice
collection Thesis
dc_rights_str_mv Stellenbosch University
description Thesis (MPA)--Stellenbosch University, 2016.
format Thesis
id oai:scholar.sun.ac.za:10019.1/98549
institution Stellenbosch University (South Africa)
language en_ZA
last_indexed 2026-06-10T12:47:18.472Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2016
publishDateRange 2016
publishDateSort 2016
publisher Stellenbosch : Stellenbosch University
publisherStr Stellenbosch : Stellenbosch University
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source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/98549 A comparative study of the quality of maternal health service provision in church mission and government hospitals in Zimbabwe. The Case of the Harare Central and Karanda hospitals Zakeyo, Delice Lange, Junay Stellenbosch University. Faculty of Economic and Management Sciences. School of Public Leadership. Maternal health services -- Zimbabwe Missions, medical -- Zimbabwe State hospitals -- Zimbabwe Hospitals -- Maternity services UCTD Thesis (MPA)--Stellenbosch University, 2016. ENGLISH SUMMARY: The purpose of this study was to compare the quality of maternal health service provision in church mission and government hospitals in Zimbabwe. A purposive sample of 64 participants was used for collecting data. The sample consisted of 60 women seeking maternal health services and four health professionals representing service providers. Participants were drawn from the Karanda Mission and Harare Central hospitals. Questionnaires were used as interview guides for in-depth interviews with research subjects. The questionnaires were used to investigate how patients perceive service delivery at each of the institutions and their reasons for choosing to visit the particular hospital. Questionnaires for the matron and director of maternity services, on the other hand, investigated the success and challenges faced by maternity health service providers. Interviews were conducted face to face; notes were handwritten, and transcribed at the end of each day. Data coding was used for analysis. The study revealed that the range of maternal health services at the church mission hospital and the government hospital did not differ significantly. Though they provide similar maternal health services, the major distinguishing factor was the ownership, management and administration of these hospitals. These factors have an influence on user fees; availability of skilled attendants; availability and adequacy of services; and availability of essential medicines and equipment. The study concludes that women bypass government hospitals in preference of church mission hospitals where they expect more positive health outcomes for them and their new-borns. The quality of maternal health service is said to be better at mission hospitals such as the Karanda Mission. Factors mentioned by participants as constituting quality are the ability of service providers at church mission hospitals to manage complications; the availability of skilled local and expatriate doctors; short waiting periods; and availability of essential medicines and equipment such as incubators and resuscitators. The research hypothesis can be accepted as true though more research needs to be done to cover all mission hospitals and nearby government hospitals. AFRIKAANS OPSOMMING: Die doel van hierdie studie was om die gehalte van gesondheidsdienslewering aan moeders deur kerkverwante sendinghospitale en staatshospitale in Zimbabwe te vergelyk. 'n Doelgerigte steekproef van 64 deelnemers is vir die insameling van data gebruik. Die steekproef het uit 60 vroue wat die gesondheidsdiens vir moeders benodig het en vier professionele gesondheidswerkers wat diensverskaffers verteenwoordig het, bestaan. Deelnemers is uit die Karanda Sendinghositaal en die Harare Sentrale hospitaal verkry. Vraelyste is as onderhoudgidse vir grondige onderhoude met die deelnemers aan die navorsing gebruik. Die vraelyste is gebruik om hoe pasiënte dienslewering by elk van die instellings sien, en hul redes vir die keuse van die spesifieke hospitaal, te ondersoek. Vraelyste vir matrone en direkteure van kraamdienste, aan die ander kant, het die sukses en uitdagings van die diensverskaffers van kraamgesondheid ondersoek. Onderhoude is van aangesig tot aangesig gehou en die handgeskrewe notas is aan die einde van elke dag getranskribeer. Kodering van data is vir ontleding gebruik. Die studie het getoon dat die omvang van dienste by die kerkverwante sendinghospitaal en die staatshospitaal nie beduidend verskil het nie. Hoewel hulle soortgelyke kraamgesondheidsdienste voorsien, was die belangrikste onderskeidende faktor die besithouding, bestuur en administrasie van hierdie hospitale. Hierdie faktore het 'n invloed op die gebruikergelde; beskikbaarheid van geskoolde diensdoeners; beskikbaarheid en toereikendheid van dienste; en die beskikbaarheid van noodsaaklike medisyne en toerusting. Die studie tot die slotsom gekom dat vroue staatshospitale omseil vanweë 'n voorkeur aan kerkverwante sendinghospitale waar hulle meer positiewe gesondheiduitkomste vir hulle en hul pasgeborenes verwag. Dit word gesê dat die gehalte van die kraamgesondheidsdiens beter is by sendinghospitale soos die Karanda Sendinghospitaal. Ten opsigte van gehalte, noem deelnemers faktore soos die vermoë van diensverskaffers by die kerk se sendinghospitale om komplikasies te hanteer; die beskikbaarheid van bekwame plaaslike en buitelandse dokters; kort wagperiodes; en die beskikbaarheid van noodsaaklike medisyne en toerusting soos broeikaste en asemhalingsmasjiene. Die navorsingshipotese kan as juis aanvaar word alhoewel meer navorsing gedoen moet word om alle sending hospitale en nabygeleë staatshospitale te dek. Masters 2016-03-09T14:32:28Z 2016-03-09T14:32:28Z 2016-03 Thesis http://hdl.handle.net/10019.1/98549 en_ZA Stellenbosch University xi, 109 pages application/pdf Stellenbosch : Stellenbosch University
spellingShingle Maternal health services -- Zimbabwe
Missions, medical -- Zimbabwe
State hospitals -- Zimbabwe
Hospitals -- Maternity services
UCTD
Zakeyo, Delice
A comparative study of the quality of maternal health service provision in church mission and government hospitals in Zimbabwe. The Case of the Harare Central and Karanda hospitals
title A comparative study of the quality of maternal health service provision in church mission and government hospitals in Zimbabwe. The Case of the Harare Central and Karanda hospitals
title_full A comparative study of the quality of maternal health service provision in church mission and government hospitals in Zimbabwe. The Case of the Harare Central and Karanda hospitals
title_fullStr A comparative study of the quality of maternal health service provision in church mission and government hospitals in Zimbabwe. The Case of the Harare Central and Karanda hospitals
title_full_unstemmed A comparative study of the quality of maternal health service provision in church mission and government hospitals in Zimbabwe. The Case of the Harare Central and Karanda hospitals
title_short A comparative study of the quality of maternal health service provision in church mission and government hospitals in Zimbabwe. The Case of the Harare Central and Karanda hospitals
title_sort comparative study of the quality of maternal health service provision in church mission and government hospitals in zimbabwe the case of the harare central and karanda hospitals
topic Maternal health services -- Zimbabwe
Missions, medical -- Zimbabwe
State hospitals -- Zimbabwe
Hospitals -- Maternity services
UCTD
url http://hdl.handle.net/10019.1/98549
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