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Coaching in support of the Mandela Bay Development Agency

Thesis (MPhil) --Stellenbosch University, 2015.

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Main Author: Haardt, Saskia
Other Authors: Aiken, Dorrian
Format: Thesis
Language:en_ZA
Published: Stellenbosch : Stellenbosch University 2016
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access_status_str Open Access
author Haardt, Saskia
author2 Aiken, Dorrian
author_browse Aiken, Dorrian
Haardt, Saskia
author_facet Aiken, Dorrian
Haardt, Saskia
author_sort Haardt, Saskia
collection Thesis
dc_rights_str_mv Stellenbosch University
description Thesis (MPhil) --Stellenbosch University, 2015.
format Thesis
id oai:scholar.sun.ac.za:10019.1/99437
institution Stellenbosch University (South Africa)
language en_ZA
last_indexed 2026-06-10T12:41:35.119Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2016
publishDateRange 2016
publishDateSort 2016
publisher Stellenbosch : Stellenbosch University
publisherStr Stellenbosch : Stellenbosch University
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source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/99437 Coaching in support of the Mandela Bay Development Agency Haardt, Saskia Aiken, Dorrian Stellenbosch University. Faculty of Economic and Management Sciences. Graduate School of Business. Business coaching Employees -- Coaching of Mentoring in business Thesis (MPhil) --Stellenbosch University, 2015. ENGLISH ABSTRACT: The Mandela Bay Development Agency (MBDA) was founded in 2003 to regenerate the central business district of the Nelson Mandela Bay Metro. The agency’s mandate has since been expanded to include urban renewal in township areas, the beachfront, the Nelson Mandela Bay Stadium precinct and Uitenhage, urban management in the upgraded areas, as well as the Helenvale Urban Renewal Programme (MBDA, 2014: 16). This has put pressure on the agency in terms of financial and human resources (MBDA, 2013: 13). The agency has had to juggle between complying with relevant legislation while at the same time responding to expectations to deliver innovative and creative urban development solutions that will stimulate economic growth in a multi-stakeholder environment. This requires leadership on managerial and operational levels in order to cope with all the complexities. At present, there is no tailor-made leadership support programme or tailor-made coaching intervention for development agencies in South Africa. In 2012, the agency facilitated a nine-month coaching intervention for all staff members, which evolved out of a change management intervention. This research assignment evaluated the effectiveness of the coaching intervention, identified future coaching needs, and recommended an updated coaching approach. The aim was to identify a coaching intervention that enables the agency’s staff members to deal with different levels of complexities and constant changes during the administration, planning and implementation of urban renewal interventions in the different settings. Findings showed that especially through the application of mindfulness practices, interviewees changed how they felt, thought and behaved. Where the coaching approach did not match clients’ expectations or was perceived as irrelevant for the line of work, the coaching intervention was not effective. Benefits in terms of dealing with team conflicts and dynamics and an impact on overall organisational performance were reported to still be lacking. Recommendations are made on how to improve a future business coaching process, in particular through applying a stronger systems perspective. MBDA and its team lend themselves to benefitting from other forms of coaching such as peer coaching, manager as coach, and a combined coaching and mentorship approach. AFRIKAANSE OPSOMMING: Geen opsomming beskikbaar Masters 2016-08-23T09:06:59Z 2016-08-23T09:06:59Z 2015-12 Thesis http://hdl.handle.net/10019.1/99437 en_ZA Stellenbosch University xiii, 209 pages : illustrations application/pdf Stellenbosch : Stellenbosch University
spellingShingle Business coaching
Employees -- Coaching of
Mentoring in business
Haardt, Saskia
Coaching in support of the Mandela Bay Development Agency
title Coaching in support of the Mandela Bay Development Agency
title_full Coaching in support of the Mandela Bay Development Agency
title_fullStr Coaching in support of the Mandela Bay Development Agency
title_full_unstemmed Coaching in support of the Mandela Bay Development Agency
title_short Coaching in support of the Mandela Bay Development Agency
title_sort coaching in support of the mandela bay development agency
topic Business coaching
Employees -- Coaching of
Mentoring in business
url http://hdl.handle.net/10019.1/99437
work_keys_str_mv AT haardtsaskia coachinginsupportofthemandelabaydevelopmentagency