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Enabling customer service training with an artificial intelligence-technology chatbot
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| Published in: | South African Journal of Information Management |
|---|---|
| Format: | Online Article RSS Article |
| Published: |
2026
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| Subjects: | |
| Tags: |
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| _version_ | 1870387909146705920 |
|---|---|
| collection | WordPress RSS FRELIP Feed Integration |
| container_title | South African Journal of Information Management |
| description | |
| discipline_display | African Open Access — Social Sciences |
| discipline_facet | African Open Access — Social Sciences |
| format | Online Article RSS Article |
| genre | Journal Article |
| id | rss_article:101733 |
| institution | FRELIP |
| journal_source_facet | South African Journal of Information Management |
| last_indexed | 2026-07-11T03:35:10.476Z |
| publishDate | 2026 |
| publishDateSort | 2026 |
| record_format | rss_article |
| spellingShingle | Enabling customer service training with an artificial intelligence-technology chatbot African Open Access — Social Sciences General African Open Access — Social Sciences |
| sub_discipline_display | General |
| sub_discipline_facet | General |
| subject_display | African Open Access — Social Sciences General African Open Access — Social Sciences |
| subject_facet | African Open Access — Social Sciences General African Open Access — Social Sciences |
| title | Enabling customer service training with an artificial intelligence-technology chatbot |
| title_alt | Habilitación de la capacitación en servicio al cliente con un chatbot de tecnología de inteligencia artificial Permettre la formation au service client avec un chatbot basé sur l'intelligence artificielle Capacitando o treinamento de atendimento ao cliente com um chatbot de tecnologia de inteligência artificial |
| title_auth | Enabling customer service training with an artificial intelligence-technology chatbot |
| title_es_txt | Habilitación de la capacitación en servicio al cliente con un chatbot de tecnología de inteligencia artificial |
| title_fr_txt | Permettre la formation au service client avec un chatbot basé sur l'intelligence artificielle |
| title_full | Enabling customer service training with an artificial intelligence-technology chatbot |
| title_fullStr | Enabling customer service training with an artificial intelligence-technology chatbot |
| title_full_unstemmed | Enabling customer service training with an artificial intelligence-technology chatbot |
| title_pt_txt | Capacitando o treinamento de atendimento ao cliente com um chatbot de tecnologia de inteligência artificial |
| title_short | Enabling customer service training with an artificial intelligence-technology chatbot |
| title_sort | enabling customer service training with an artificial intelligence-technology chatbot |
| topic | African Open Access — Social Sciences General African Open Access — Social Sciences |
| url | https://sajim.co.za/index.php/sajim/article/view/2108 |