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Factors influencing customer satisfaction and loyalty towards urban railway services in Hanoi: Mediating role of perceived value

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Bibliographic Details
Published in:PLOS ONE
Format: Online Article RSS Article
Published: 2026
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discipline_display Multidisciplinary
discipline_facet Multidisciplinary
format Online Article
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institution FRELIP
journal_source_facet PLOS ONE
publishDate 2026
publishDateSort 2026
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spellingShingle Factors influencing customer satisfaction and loyalty towards urban railway services in Hanoi: Mediating role of perceived value
Multidisciplinary
General
Multidisciplinary
sub_discipline_display General
sub_discipline_facet General
subject_display Multidisciplinary
General
Multidisciplinary
Multidisciplinary
General
Multidisciplinary
subject_facet Multidisciplinary
General
Multidisciplinary
title Factors influencing customer satisfaction and loyalty towards urban railway services in Hanoi: Mediating role of perceived value
title_auth Factors influencing customer satisfaction and loyalty towards urban railway services in Hanoi: Mediating role of perceived value
title_full Factors influencing customer satisfaction and loyalty towards urban railway services in Hanoi: Mediating role of perceived value
title_fullStr Factors influencing customer satisfaction and loyalty towards urban railway services in Hanoi: Mediating role of perceived value
title_full_unstemmed Factors influencing customer satisfaction and loyalty towards urban railway services in Hanoi: Mediating role of perceived value
title_short Factors influencing customer satisfaction and loyalty towards urban railway services in Hanoi: Mediating role of perceived value
title_sort factors influencing customer satisfaction and loyalty towards urban railway services in hanoi: mediating role of perceived value
topic Multidisciplinary
General
Multidisciplinary
url https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0340760