Similar Items: Digital adoption and customer retention in the South African retail banking sector
- The impact of mobile banking application features and customer satisfaction on customer growth in South African banks
- Customer experience as the strategic differentiator in retail banking
- SA retail investors: digital investment adoption, confidence, risk -a quantitative study
- Loyalty programmes as a predictor of customer retention in retail banking sector : a multiple mediation analysis of brand association and customer satisfaction
- Drivers and barriers to the adoption of digital technologies in the mining industry in a developing country
- The influence of hyper-personalisation in the banking sector on client trust and loyalty towards the bank’s brand
Author: Chiba, Manoj
- Big data : toward the influence of organisation culture and artificial intelligence on firm performance
- Risking creativity in innovation
- The impact of strategic agility on organisational performance moderated by digital transformation in firms within the city of Johannesburg South Africa
- "Matrix organisational structures: Headquarter subsidiary type relations impact on financial performance"
- The impact of new partners entering partnership loyalty programmes on customer acquisition and retention
- Trust as a moderator in the influence of AI technology readiness on AI technology adoption