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Barriers towards employees' structural and psychological empowerment: A study of non-managerial employees in governmental service organizations in Cairo
The aim of this thesis is to pave the way for non-managerial employees’ empowerment in governmental service organizations in Egypt. Based on a review of previous studies that discussed the Egyptian bureaucracy, this study hypothesized that all the structural and psychological empowerment barriers -...
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| Format: | Thesis |
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AUC Knowledge Fountain
2015
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| _version_ | 1867613408324485120 |
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| access_status_str | Open Access |
| author | Bassem, Passant |
| author_browse | Bassem, Passant |
| author_facet | Bassem, Passant |
| author_sort | Bassem, Passant |
| collection | Thesis |
| dc_rights_str_mv | The author retains all rights with regard to copyright. The author certifies that written permission from the owner(s) of third-party copyrighted matter included in the thesis, dissertation, paper, or record of study has been obtained. The author further certifies that IRB approval has been obtained for this thesis, or that IRB approval is not necessary for this thesis. Insofar as this thesis, dissertation, paper, or record of study is an educational record as defined in the Family Educational Rights and Privacy Act (FERPA) (20 USC 1232g), the author has granted consent to disclosure of it to anyone who requests a copy. |
| description | The aim of this thesis is to pave the way for non-managerial employees’ empowerment in governmental service organizations in Egypt. Based on a review of previous studies that discussed the Egyptian bureaucracy, this study hypothesized that all the structural and psychological empowerment barriers - namely the organizational cultures and work context factors, managerial employees’ leadership style, and non-managerial employees’ readiness level and personalities - do exist within the governmental service organizations. Questionnaires were distributed to 223 non-managerial employees in Real Estate offices, Social Insurance and Pension offices, Traffic Services offices, Civil Registry offices, Health offices (Ministry of Health), Tax offices, and Courts’ Registry and Record offices all over Cairo. Statistical analyses of the findings of 183 eligible questionnaires reveal that ‘non-managerial employees’ inability to be empowered’ is the only empowerment barrier that does exist within governmental service organizations. Results have been inconclusive for the organizational cultures. The thesis concludes by providing recommendations for facilitating non-managerial employees’ empowerment, and offering suggestions for future research based on the limitations identified in this study. |
| format | Thesis |
| id | oai:fount.aucegypt.edu:etds-1205 |
| institution | American University in Cairo (Egypt) |
| last_indexed | 2026-06-10T12:35:39.635Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from AUC Knowledge Fountain — bepress |
| publishDate | 2015 |
| publishDateRange | 2015 |
| publishDateSort | 2015 |
| publisher | AUC Knowledge Fountain |
| publisherStr | AUC Knowledge Fountain |
| record_format | dspace |
| source_str | AUC Knowledge Fountain — bepress |
| spelling | oai:fount.aucegypt.edu:etds-1205 Barriers towards employees' structural and psychological empowerment: A study of non-managerial employees in governmental service organizations in Cairo Bassem, Passant The aim of this thesis is to pave the way for non-managerial employees’ empowerment in governmental service organizations in Egypt. Based on a review of previous studies that discussed the Egyptian bureaucracy, this study hypothesized that all the structural and psychological empowerment barriers - namely the organizational cultures and work context factors, managerial employees’ leadership style, and non-managerial employees’ readiness level and personalities - do exist within the governmental service organizations. Questionnaires were distributed to 223 non-managerial employees in Real Estate offices, Social Insurance and Pension offices, Traffic Services offices, Civil Registry offices, Health offices (Ministry of Health), Tax offices, and Courts’ Registry and Record offices all over Cairo. Statistical analyses of the findings of 183 eligible questionnaires reveal that ‘non-managerial employees’ inability to be empowered’ is the only empowerment barrier that does exist within governmental service organizations. Results have been inconclusive for the organizational cultures. The thesis concludes by providing recommendations for facilitating non-managerial employees’ empowerment, and offering suggestions for future research based on the limitations identified in this study. 2015-02-01T08:00:00Z thesis application/pdf https://fount.aucegypt.edu/etds/206 https://fount.aucegypt.edu/context/etds/article/1205/viewcontent/Passant_20Bassem_20Thesis_20__202015_2016.pdf The author retains all rights with regard to copyright. The author certifies that written permission from the owner(s) of third-party copyrighted matter included in the thesis, dissertation, paper, or record of study has been obtained. The author further certifies that IRB approval has been obtained for this thesis, or that IRB approval is not necessary for this thesis. Insofar as this thesis, dissertation, paper, or record of study is an educational record as defined in the Family Educational Rights and Privacy Act (FERPA) (20 USC 1232g), the author has granted consent to disclosure of it to anyone who requests a copy. Theses and Dissertations AUC Knowledge Fountain Public Administration Empowerment |
| spellingShingle | Public Administration Empowerment Bassem, Passant Barriers towards employees' structural and psychological empowerment: A study of non-managerial employees in governmental service organizations in Cairo |
| title | Barriers towards employees' structural and psychological empowerment: A study of non-managerial employees in governmental service organizations in Cairo |
| title_full | Barriers towards employees' structural and psychological empowerment: A study of non-managerial employees in governmental service organizations in Cairo |
| title_fullStr | Barriers towards employees' structural and psychological empowerment: A study of non-managerial employees in governmental service organizations in Cairo |
| title_full_unstemmed | Barriers towards employees' structural and psychological empowerment: A study of non-managerial employees in governmental service organizations in Cairo |
| title_short | Barriers towards employees' structural and psychological empowerment: A study of non-managerial employees in governmental service organizations in Cairo |
| title_sort | barriers towards employees structural and psychological empowerment a study of non managerial employees in governmental service organizations in cairo |
| topic | Public Administration Empowerment |
| url | https://fount.aucegypt.edu/etds/206 https://fount.aucegypt.edu/context/etds/article/1205/viewcontent/Passant_20Bassem_20Thesis_20__202015_2016.pdf |
| work_keys_str_mv | AT bassempassant barrierstowardsemployeesstructuralandpsychologicalempowermentastudyofnonmanagerialemployeesingovernmentalserviceorganizationsincairo |