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Social media policy in Egypt: case studies of three ministries

The use of social media tools in Egyptian government, while still relatively new, is gaining acceptance at all levels of government which is widely reflected in the number of social media pages for Egyptian ministries. By logging on Facebook or Twitter you can follow most of Egyptian ministries upda...

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Main Author: Kenawy, Gehad Soliman
Format: Thesis
Published: AUC Knowledge Fountain 2015
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access_status_str Open Access
author Kenawy, Gehad Soliman
author_browse Kenawy, Gehad Soliman
author_facet Kenawy, Gehad Soliman
author_sort Kenawy, Gehad Soliman
collection Thesis
dc_rights_str_mv The author retains all rights with regard to copyright. The author certifies that written permission from the owner(s) of third-party copyrighted matter included in the thesis, dissertation, paper, or record of study has been obtained. The author further certifies that IRB approval has been obtained for this thesis, or that IRB approval is not necessary for this thesis. Insofar as this thesis, dissertation, paper, or record of study is an educational record as defined in the Family Educational Rights and Privacy Act (FERPA) (20 USC 1232g), the author has granted consent to disclosure of it to anyone who requests a copy.
description The use of social media tools in Egyptian government, while still relatively new, is gaining acceptance at all levels of government which is widely reflected in the number of social media pages for Egyptian ministries. By logging on Facebook or Twitter you can follow most of Egyptian ministries updated releases and news. Yet, it is still not clear how Egyptian government is regulating public employees' use of such interactive platforms. The purpose of this study is to answer the main research questions: What are the key elements of a social media policy? How Egyptian ministries are using social media? How Egyptian ministries are managing their social media pages? What challenges are Egyptian ministries encountering as they use social media? To achieve this purpose, the methodology adopted in this study include a review of literature, analysis of existing social media policies in different countries, and interviews with social media officials in a purposive non- random sample of Egyptian Ministries to examine their policies regarding social media use. The sample includes the Ministry of Finance, the Ministry of Planning, Monitoring and Administrative Reform, and the Ministry of Supply and Internal Trade, as they represent Egyptian ministries from different levels; sovereign, economic and service ministries. The study findings indicate that the Egyptian government lacks having social media policies that regulate the use of social media. After interviewing social media officials in different Egyptian ministries, it has been concluded that there are no concrete written policies that monitor and regulate public employees' usage of social media. Finally, this thesis recommends a social media policy guide for Egyptian government that will assist in setting guidelines that regulate their use of social media.
format Thesis
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institution American University in Cairo (Egypt)
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license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from AUC Knowledge Fountain — bepress
publishDate 2015
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spelling oai:fount.aucegypt.edu:etds-2106 Social media policy in Egypt: case studies of three ministries Kenawy, Gehad Soliman The use of social media tools in Egyptian government, while still relatively new, is gaining acceptance at all levels of government which is widely reflected in the number of social media pages for Egyptian ministries. By logging on Facebook or Twitter you can follow most of Egyptian ministries updated releases and news. Yet, it is still not clear how Egyptian government is regulating public employees' use of such interactive platforms. The purpose of this study is to answer the main research questions: What are the key elements of a social media policy? How Egyptian ministries are using social media? How Egyptian ministries are managing their social media pages? What challenges are Egyptian ministries encountering as they use social media? To achieve this purpose, the methodology adopted in this study include a review of literature, analysis of existing social media policies in different countries, and interviews with social media officials in a purposive non- random sample of Egyptian Ministries to examine their policies regarding social media use. The sample includes the Ministry of Finance, the Ministry of Planning, Monitoring and Administrative Reform, and the Ministry of Supply and Internal Trade, as they represent Egyptian ministries from different levels; sovereign, economic and service ministries. The study findings indicate that the Egyptian government lacks having social media policies that regulate the use of social media. After interviewing social media officials in different Egyptian ministries, it has been concluded that there are no concrete written policies that monitor and regulate public employees' usage of social media. Finally, this thesis recommends a social media policy guide for Egyptian government that will assist in setting guidelines that regulate their use of social media. 2015-02-01T08:00:00Z thesis application/pdf https://fount.aucegypt.edu/etds/1107 https://fount.aucegypt.edu/context/etds/article/2106/viewcontent/Gehad_20Soliman_20Thesis.pdf The author retains all rights with regard to copyright. The author certifies that written permission from the owner(s) of third-party copyrighted matter included in the thesis, dissertation, paper, or record of study has been obtained. The author further certifies that IRB approval has been obtained for this thesis, or that IRB approval is not necessary for this thesis. Insofar as this thesis, dissertation, paper, or record of study is an educational record as defined in the Family Educational Rights and Privacy Act (FERPA) (20 USC 1232g), the author has granted consent to disclosure of it to anyone who requests a copy. Theses and Dissertations AUC Knowledge Fountain Social Media Social Media Policy
spellingShingle Social Media
Social Media Policy
Kenawy, Gehad Soliman
Social media policy in Egypt: case studies of three ministries
title Social media policy in Egypt: case studies of three ministries
title_full Social media policy in Egypt: case studies of three ministries
title_fullStr Social media policy in Egypt: case studies of three ministries
title_full_unstemmed Social media policy in Egypt: case studies of three ministries
title_short Social media policy in Egypt: case studies of three ministries
title_sort social media policy in egypt case studies of three ministries
topic Social Media
Social Media Policy
url https://fount.aucegypt.edu/etds/1107
https://fount.aucegypt.edu/context/etds/article/2106/viewcontent/Gehad_20Soliman_20Thesis.pdf
work_keys_str_mv AT kenawygehadsoliman socialmediapolicyinegyptcasestudiesofthreeministries