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Surveillance Culture and Potential Resistance of Social Media in Egypt

Social media companies have become dominant over their users. With digital capabilities that enable them to monitor, analyze and process users’ data, they are able to restrict users’ activities in accordance with their own policies. The present study examines the potential for users to encounter soc...

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Main Author: Refaei, Dina
Format: Thesis
Published: AUC Knowledge Fountain 2022
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access_status_str Open Access
author Refaei, Dina
author_browse Refaei, Dina
author_facet Refaei, Dina
author_sort Refaei, Dina
collection Thesis
description Social media companies have become dominant over their users. With digital capabilities that enable them to monitor, analyze and process users’ data, they are able to restrict users’ activities in accordance with their own policies. The present study examines the potential for users to encounter social media policies – specifically, privacy and content moderation policies imposed over activities on these platforms. The surveillance culture model is proposed to highlight surveillance perceptions among users and determine the factors that might affect users' intention to resist social media policies. A sample of 547 Egyptian social media users were surveyed. The findings showed that aware of relevant laws does not influence the user's perception of privacy on social media platforms. Instead, users assume that social media are monitoring their activities online for commercial purposes and to increase profits. While the majority were not subjected to the consequences of perceived policy violation, they are uncomfortable being surveilled. Further, perceptions of the reasons behind surveillance were found as a strong determinant of users’ concerns. Moreover, the findings highlight that an awareness or perception of surveillance does not relate to mitigating behaviors by users to resist or neutralize the effects of surveillance on them. Rather, social media surveillance is considered more as a pervasive phenomenon.
format Thesis
id oai:fount.aucegypt.edu:etds-3037
institution American University in Cairo (Egypt)
last_indexed 2026-06-10T12:35:53.165Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from AUC Knowledge Fountain — bepress
publishDate 2022
publishDateRange 2022
publishDateSort 2022
publisher AUC Knowledge Fountain
publisherStr AUC Knowledge Fountain
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source_str AUC Knowledge Fountain — bepress
spelling oai:fount.aucegypt.edu:etds-3037 Surveillance Culture and Potential Resistance of Social Media in Egypt Refaei, Dina Social media companies have become dominant over their users. With digital capabilities that enable them to monitor, analyze and process users’ data, they are able to restrict users’ activities in accordance with their own policies. The present study examines the potential for users to encounter social media policies – specifically, privacy and content moderation policies imposed over activities on these platforms. The surveillance culture model is proposed to highlight surveillance perceptions among users and determine the factors that might affect users' intention to resist social media policies. A sample of 547 Egyptian social media users were surveyed. The findings showed that aware of relevant laws does not influence the user's perception of privacy on social media platforms. Instead, users assume that social media are monitoring their activities online for commercial purposes and to increase profits. While the majority were not subjected to the consequences of perceived policy violation, they are uncomfortable being surveilled. Further, perceptions of the reasons behind surveillance were found as a strong determinant of users’ concerns. Moreover, the findings highlight that an awareness or perception of surveillance does not relate to mitigating behaviors by users to resist or neutralize the effects of surveillance on them. Rather, social media surveillance is considered more as a pervasive phenomenon. 2022-08-20T07:00:00Z thesis application/pdf https://fount.aucegypt.edu/etds/2002 https://fount.aucegypt.edu/context/etds/article/3037/viewcontent/dina_refaei_mohamed_mohamed_ali_thesis_800180500_For_Submission___1__1.pdf Theses and Dissertations AUC Knowledge Fountain social media policies privacy policies content moderation surveillance culture resistant. Communication Technology and New Media Public Affairs, Public Policy and Public Administration
spellingShingle social media policies
privacy policies
content moderation
surveillance culture
resistant.
Communication Technology and New Media
Public Affairs, Public Policy and Public Administration
Refaei, Dina
Surveillance Culture and Potential Resistance of Social Media in Egypt
title Surveillance Culture and Potential Resistance of Social Media in Egypt
title_full Surveillance Culture and Potential Resistance of Social Media in Egypt
title_fullStr Surveillance Culture and Potential Resistance of Social Media in Egypt
title_full_unstemmed Surveillance Culture and Potential Resistance of Social Media in Egypt
title_short Surveillance Culture and Potential Resistance of Social Media in Egypt
title_sort surveillance culture and potential resistance of social media in egypt
topic social media policies
privacy policies
content moderation
surveillance culture
resistant.
Communication Technology and New Media
Public Affairs, Public Policy and Public Administration
url https://fount.aucegypt.edu/etds/2002
https://fount.aucegypt.edu/context/etds/article/3037/viewcontent/dina_refaei_mohamed_mohamed_ali_thesis_800180500_For_Submission___1__1.pdf
work_keys_str_mv AT refaeidina surveillancecultureandpotentialresistanceofsocialmediainegypt