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Social Media and Public Opinion in Times of Conflict: How Arab Social Media Impacted International Perspectives on the Gaza War

This exploratory study examines how Arab social media content creators impacted the international public perception of the 2023 Gaza war through English-language content. The research is conducted through semi-structured interviews with 19 participants: 4 Arab social media content creators and 15 En...

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Main Author: Rizk, Mariam
Format: Thesis
Published: AUC Knowledge Fountain 2026
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access_status_str Open Access
author Rizk, Mariam
author_browse Rizk, Mariam
author_facet Rizk, Mariam
author_sort Rizk, Mariam
collection Thesis
description This exploratory study examines how Arab social media content creators impacted the international public perception of the 2023 Gaza war through English-language content. The research is conducted through semi-structured interviews with 19 participants: 4 Arab social media content creators and 15 English-speaking university students (13 American citizens and 2 international students studying in American universities). Through these semi-structured qualitative interviews, the research investigates the agenda-setting capabilities of social media during conflicts and identifies effective cross-cultural communication strategies. The study employed purposive sampling with snowball technique, targeting content creators with established social media presence (37,000-426,000 Instagram followers) and university students who use English as their primary language. Three main themes emerged from the findings: First, Arab content creators effectively became agenda-setters by using English-language content to bridge cultural gaps and present underrepresented narratives to global audiences. Second, emotional and personal content created strong parasocial relationships between social media figures, especially those on the ground in Gaza, and audiences, fostering empathy and understanding. Third, impartial personal narratives and daily life documentation proved most effective in maintaining audience engagement, though challenges emerged regarding content fatigue and desensitization. While the findings provide insights into cross-cultural digital communication during conflicts, the study acknowledges limitations in sample size and generalizability. The research contributes to understanding how social media impacts public opinion during unsettling times, particularly through cross-cultural communication, while highlighting the evolving nature of digital narrative-building in conflict zones.
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institution American University in Cairo (Egypt)
last_indexed 2026-06-10T12:35:56.457Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from AUC Knowledge Fountain — bepress
publishDate 2026
publishDateRange 2026
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source_str AUC Knowledge Fountain — bepress
spelling oai:fount.aucegypt.edu:etds-3626 Social Media and Public Opinion in Times of Conflict: How Arab Social Media Impacted International Perspectives on the Gaza War Rizk, Mariam This exploratory study examines how Arab social media content creators impacted the international public perception of the 2023 Gaza war through English-language content. The research is conducted through semi-structured interviews with 19 participants: 4 Arab social media content creators and 15 English-speaking university students (13 American citizens and 2 international students studying in American universities). Through these semi-structured qualitative interviews, the research investigates the agenda-setting capabilities of social media during conflicts and identifies effective cross-cultural communication strategies. The study employed purposive sampling with snowball technique, targeting content creators with established social media presence (37,000-426,000 Instagram followers) and university students who use English as their primary language. Three main themes emerged from the findings: First, Arab content creators effectively became agenda-setters by using English-language content to bridge cultural gaps and present underrepresented narratives to global audiences. Second, emotional and personal content created strong parasocial relationships between social media figures, especially those on the ground in Gaza, and audiences, fostering empathy and understanding. Third, impartial personal narratives and daily life documentation proved most effective in maintaining audience engagement, though challenges emerged regarding content fatigue and desensitization. While the findings provide insights into cross-cultural digital communication during conflicts, the study acknowledges limitations in sample size and generalizability. The research contributes to understanding how social media impacts public opinion during unsettling times, particularly through cross-cultural communication, while highlighting the evolving nature of digital narrative-building in conflict zones. 2026-01-31T08:00:00Z thesis application/pdf https://fount.aucegypt.edu/etds/2573 https://fount.aucegypt.edu/context/etds/article/3626/viewcontent/auto_convert.pdf Theses and Dissertations AUC Knowledge Fountain Social Media Gaza War Israel Palestinian Conflict Agenda Setting Cross-cultural Communication Digital Narratives Arab English Language International and Intercultural Communication Journalism Studies Mass Communication Other Political Science Other Public Affairs, Public Policy and Public Administration Social Influence and Political Communication Social Media
spellingShingle Social Media
Gaza War
Israel
Palestinian
Conflict
Agenda Setting
Cross-cultural Communication
Digital Narratives
Arab
English Language
International and Intercultural Communication
Journalism Studies
Mass Communication
Other Political Science
Other Public Affairs, Public Policy and Public Administration
Social Influence and Political Communication
Social Media
Rizk, Mariam
Social Media and Public Opinion in Times of Conflict: How Arab Social Media Impacted International Perspectives on the Gaza War
title Social Media and Public Opinion in Times of Conflict: How Arab Social Media Impacted International Perspectives on the Gaza War
title_full Social Media and Public Opinion in Times of Conflict: How Arab Social Media Impacted International Perspectives on the Gaza War
title_fullStr Social Media and Public Opinion in Times of Conflict: How Arab Social Media Impacted International Perspectives on the Gaza War
title_full_unstemmed Social Media and Public Opinion in Times of Conflict: How Arab Social Media Impacted International Perspectives on the Gaza War
title_short Social Media and Public Opinion in Times of Conflict: How Arab Social Media Impacted International Perspectives on the Gaza War
title_sort social media and public opinion in times of conflict how arab social media impacted international perspectives on the gaza war
topic Social Media
Gaza War
Israel
Palestinian
Conflict
Agenda Setting
Cross-cultural Communication
Digital Narratives
Arab
English Language
International and Intercultural Communication
Journalism Studies
Mass Communication
Other Political Science
Other Public Affairs, Public Policy and Public Administration
Social Influence and Political Communication
Social Media
url https://fount.aucegypt.edu/etds/2573
https://fount.aucegypt.edu/context/etds/article/3626/viewcontent/auto_convert.pdf
work_keys_str_mv AT rizkmariam socialmediaandpublicopinionintimesofconflicthowarabsocialmediaimpactedinternationalperspectivesonthegazawar