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The Impact of Market Orientation On Company’s Performance and Competitiveness:a Case Study of Ghana Oil Company Limited (Goil)

A research study submitted to the KNUST School of Business, Kwame Nkrumah University of Science and Technology in partial fulfilment of the requirements for the award of a degree in Master of Business Administration, 2008

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Bibliographic Details
Main Author: Owusu, Anthony Kwabena
Format: Thesis
Language:English
Published: 2011
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access_status_str Open Access
author Owusu, Anthony Kwabena
author_browse Owusu, Anthony Kwabena
author_facet Owusu, Anthony Kwabena
author_sort Owusu, Anthony Kwabena
collection Thesis
description A research study submitted to the KNUST School of Business, Kwame Nkrumah University of Science and Technology in partial fulfilment of the requirements for the award of a degree in Master of Business Administration, 2008
format Thesis
id oai:ir.knust.edu.gh:123456789/1299
institution KNUST (Ghana)
language English
last_indexed 2026-06-10T12:31:22.621Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from KNUSTSpace — Kwame Nkrumah University of Science & Technology (Ghana)
publishDate 2011
publishDateRange 2011
publishDateSort 2011
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source_str KNUSTSpace — Kwame Nkrumah University of Science & Technology (Ghana)
spelling oai:ir.knust.edu.gh:123456789/1299 The Impact of Market Orientation On Company’s Performance and Competitiveness:a Case Study of Ghana Oil Company Limited (Goil) Owusu, Anthony Kwabena A research study submitted to the KNUST School of Business, Kwame Nkrumah University of Science and Technology in partial fulfilment of the requirements for the award of a degree in Master of Business Administration, 2008 For over four decades, corporate market-oriented strategy has been recognized as a pillar of superior company performance by both academics and practitioners. Market orientation in both manufacturing and service industries has attracted a significant amount of academic and practitioner interest in the current marketing literature. Oil marketing Companies (OMCs) are basically engaged in the sale and marketing of petroleum products through established retail outlets and industrial or commercial network. Trends in market shares for the Oil marketing Companies in Ghana indicate the competition in the industry is very keen. The intensity of competition in the industry is influenced by an increase in the number of competitors. These conditions have led to competitive advantage. Customers have more power than ever before. The author in this study therefore, sought to assess the impact of market orientation on GOIL’s performance and competitiveness. The study was a descriptive cross sectional study. Both primary and secondary data were collected during the study through the use of written questionnaires, review of manuals and oral interviews. In all 242 GOIL workers, allied workers and customers were interviewed. In general, drawing conclusions from empirical investigations, show that there are close correlation between Market Orientation and companies’ performance and effectiveness, rendering the former an extremely significant basis for building a competitive advantage. KNUST 2011-09-13T22:23:58Z 2023-04-19T02:12:24Z 2011-09-13T22:23:58Z 2023-04-19T02:12:24Z 2008-09-13 Thesis https://ir.knust.edu.gh/handle/123456789/1299 en 4577; application/pdf text/plain application/pdf
spellingShingle Owusu, Anthony Kwabena
The Impact of Market Orientation On Company’s Performance and Competitiveness:a Case Study of Ghana Oil Company Limited (Goil)
title The Impact of Market Orientation On Company’s Performance and Competitiveness:a Case Study of Ghana Oil Company Limited (Goil)
title_full The Impact of Market Orientation On Company’s Performance and Competitiveness:a Case Study of Ghana Oil Company Limited (Goil)
title_fullStr The Impact of Market Orientation On Company’s Performance and Competitiveness:a Case Study of Ghana Oil Company Limited (Goil)
title_full_unstemmed The Impact of Market Orientation On Company’s Performance and Competitiveness:a Case Study of Ghana Oil Company Limited (Goil)
title_short The Impact of Market Orientation On Company’s Performance and Competitiveness:a Case Study of Ghana Oil Company Limited (Goil)
title_sort impact of market orientation on company s performance and competitiveness a case study of ghana oil company limited goil
url https://ir.knust.edu.gh/handle/123456789/1299
work_keys_str_mv AT owusuanthonykwabena theimpactofmarketorientationoncompanysperformanceandcompetitivenessacasestudyofghanaoilcompanylimitedgoil
AT owusuanthonykwabena impactofmarketorientationoncompanysperformanceandcompetitivenessacasestudyofghanaoilcompanylimitedgoil