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Improving customer satisfaction: the role of communication, a case study of Enterprise Life Assurance Company
A thesis submitted to the Board of Postgraduate Studies, Kwame Nkrumah University of Science and Technology, Kumasi, in partial fulfilment of the requirements for the award of the Degree of Master of Business Administration,April-2009
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| Format: | Thesis |
| Language: | English |
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2012
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