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"Sustainability of behaviour" : a qualitative study of employees in a financial services organisation

Bibliography: leaves 108-129.

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Bibliographic Details
Main Author: Wilkinson, Marcelle
Other Authors: Wallis, Taryn
Format: Thesis
Language:English
Published: Organisational Psychology 2015
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access_status_str Open Access
author Wilkinson, Marcelle
author2 Wallis, Taryn
author_browse Wallis, Taryn
Wilkinson, Marcelle
author_facet Wallis, Taryn
Wilkinson, Marcelle
author_sort Wilkinson, Marcelle
collection Thesis
description Bibliography: leaves 108-129.
format Thesis
id oai:open.uct.ac.za:11427/11094
institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:39:54.287Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2015
publishDateRange 2015
publishDateSort 2015
publisher Organisational Psychology
publisherStr Organisational Psychology
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/11094 "Sustainability of behaviour" : a qualitative study of employees in a financial services organisation Wilkinson, Marcelle Wallis, Taryn Industrial and Organisational Psychology Bibliography: leaves 108-129. In the currently competitive business environment, organisations are placing an everincreasing emphasis on their employees as a source of competitive advantage. It is believed that they possess a level of skills, knowledge, attitudes or behaviours upon which the organisation can draw as it grows and develops. Paradoxically, employees cannot always sustain the competencies that dictate an organisation's success in the contemporary work environment due to the significant levels of change that exist. This research explores sustainability of behaviour in an organisational setting, and develops a conceptual framework for understanding this phenomenon. The research follows an exploratory, qualitative design. Data was collected through in-depth and semi-structured interviews with fourteen employees in a large financial services organisation in the Western Cape. The data was analysed using techniques of analysis provided by grounded theory. Results indicate a multi-dimensional relationship between certain causal conditions, intervening conditions, contextual conditions and action/interaction strategies which all influence whether or not behaviour is sustained in the workplace. These findings have implications for human resource practices in the contemporary organisation. 2015-01-03T05:32:06Z 2015-01-03T05:32:06Z 2004 Master Thesis Masters MCom http://hdl.handle.net/11427/11094 eng application/pdf Organisational Psychology Faculty of Commerce University of Cape Town
spellingShingle Industrial and Organisational Psychology
Wilkinson, Marcelle
"Sustainability of behaviour" : a qualitative study of employees in a financial services organisation
thesis_degree_str Master's
title "Sustainability of behaviour" : a qualitative study of employees in a financial services organisation
title_full "Sustainability of behaviour" : a qualitative study of employees in a financial services organisation
title_fullStr "Sustainability of behaviour" : a qualitative study of employees in a financial services organisation
title_full_unstemmed "Sustainability of behaviour" : a qualitative study of employees in a financial services organisation
title_short "Sustainability of behaviour" : a qualitative study of employees in a financial services organisation
title_sort sustainability of behaviour a qualitative study of employees in a financial services organisation
topic Industrial and Organisational Psychology
url http://hdl.handle.net/11427/11094
work_keys_str_mv AT wilkinsonmarcelle sustainabilityofbehaviouraqualitativestudyofemployeesinafinancialservicesorganisation