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Addressing predictable irrationality: insights from practice

The traditional repertoire of techniques available to mediators is well-suited to assisting negotiators in resolving their disputes where those negotiators are acting in a manner approximating axiomatic rational behaviour. These techniques rely on parties acting in this manner and effectively and ac...

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Main Author: Watson, Robert
Other Authors: Bassuday, Kershwyn
Format: Thesis
Language:English
Published: Department of Commercial Law 2019
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access_status_str Open Access
author Watson, Robert
author2 Bassuday, Kershwyn
author_browse Bassuday, Kershwyn
Watson, Robert
author_facet Bassuday, Kershwyn
Watson, Robert
author_sort Watson, Robert
collection Thesis
description The traditional repertoire of techniques available to mediators is well-suited to assisting negotiators in resolving their disputes where those negotiators are acting in a manner approximating axiomatic rational behaviour. These techniques rely on parties acting in this manner and effectively and accurately uncovering, processing and calculating all the necessary information to make decisions in maximising their utility. Behavioural-Economists have made great progress in illustrating that human beings do not follow these axioms when making economic-decisions and have identified a number of ways in which we predictably deviate from that expectation of behaviour. These deviations can have significant effects on negotiations and mediation. This disjuncture between expected and actual behaviour provides us with an opportunity for development of additional techniques which can supplement our existing mediation-tools where appropriate. In their practice, experienced mediators have had to respond to these unexpected behaviours and have developed their own strategies for doing so. This learned-knowledge represents a rich potential source of strategic knowledge. Through a series of interviews, these lessons were distilled and, encompassing a brief theoretical discussion, an overarching strategy for interventions in such circumstances was identified. This paper represents a modest attempt at addressing this disjuncture and it is submitted that further opportunities for development exist.
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institution University of Cape Town (South Africa)
language eng
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license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2019
publishDateRange 2019
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publisher Department of Commercial Law
publisherStr Department of Commercial Law
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source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/29674 Addressing predictable irrationality: insights from practice Watson, Robert Bassuday, Kershwyn Dispute Resolution The traditional repertoire of techniques available to mediators is well-suited to assisting negotiators in resolving their disputes where those negotiators are acting in a manner approximating axiomatic rational behaviour. These techniques rely on parties acting in this manner and effectively and accurately uncovering, processing and calculating all the necessary information to make decisions in maximising their utility. Behavioural-Economists have made great progress in illustrating that human beings do not follow these axioms when making economic-decisions and have identified a number of ways in which we predictably deviate from that expectation of behaviour. These deviations can have significant effects on negotiations and mediation. This disjuncture between expected and actual behaviour provides us with an opportunity for development of additional techniques which can supplement our existing mediation-tools where appropriate. In their practice, experienced mediators have had to respond to these unexpected behaviours and have developed their own strategies for doing so. This learned-knowledge represents a rich potential source of strategic knowledge. Through a series of interviews, these lessons were distilled and, encompassing a brief theoretical discussion, an overarching strategy for interventions in such circumstances was identified. This paper represents a modest attempt at addressing this disjuncture and it is submitted that further opportunities for development exist. 2019-02-19T13:14:02Z 2019-02-19T13:14:02Z 2018 2019-02-19T11:04:29Z Master Thesis Masters LLM http://hdl.handle.net/11427/29674 eng application/pdf Department of Commercial Law Faculty of Law University of Cape Town
spellingShingle Dispute Resolution
Watson, Robert
Addressing predictable irrationality: insights from practice
thesis_degree_str Master's
title Addressing predictable irrationality: insights from practice
title_full Addressing predictable irrationality: insights from practice
title_fullStr Addressing predictable irrationality: insights from practice
title_full_unstemmed Addressing predictable irrationality: insights from practice
title_short Addressing predictable irrationality: insights from practice
title_sort addressing predictable irrationality insights from practice
topic Dispute Resolution
url http://hdl.handle.net/11427/29674
work_keys_str_mv AT watsonrobert addressingpredictableirrationalityinsightsfrompractice