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Running Head: experiences of implementing the balanced score card - middle managers experiences of implementing the balanced scorecard at a public organisation in Botswana

This study aimed to explore the experiences of middle managers in the implementation of the Balanced Scorecard (BSC) at a public organisation in Botswana. The BSC is regarded as the most widely used tool in measuring organisational performance globally. The public organisation in Botswana has follow...

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Bibliographic Details
Main Author: Mokgatle, Dolly G
Other Authors: Jaga, Ameeta
Format: Thesis
Language:English
Published: Organisational Psychology 2020
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