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Investigating the factors affecting the development of digital innovations in Zimbabwe's SMEs

This study set out to investigate the factors affecting digital innovation development, and the relationship between these factors in the context of Small and Medium Enterprises in Zimbabwe. The research is founded on the seminal work of other scholars who have worked tirelessly to bring understandi...

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Main Author: Vakirayi, Tafara
Other Authors: Van Belle, Jean-Paul
Format: Thesis
Language:English
Published: Department of Information Systems 2021
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access_status_str Open Access
author Vakirayi, Tafara
author2 Van Belle, Jean-Paul
author_browse Vakirayi, Tafara
Van Belle, Jean-Paul
author_facet Van Belle, Jean-Paul
Vakirayi, Tafara
author_sort Vakirayi, Tafara
collection Thesis
description This study set out to investigate the factors affecting digital innovation development, and the relationship between these factors in the context of Small and Medium Enterprises in Zimbabwe. The research is founded on the seminal work of other scholars who have worked tirelessly to bring understanding to the contemporary phenomenon that is digital innovation. Unfortunately, SMEs in developing countries remain an under-researched and marginalised group – a gap which this explanatory research is intended to cover. The research is curious about the types of digital innovations that occur in Zimbabwe's SMEs, the factors affecting development of these digital innovations and areas of ameliorative action for improving the digital innovation performance of SMEs. The research is guided by a conceptual model developed through a literature review and utilises both quantitative and qualitative methods to analyse data which was collected from SME business owners, managers and partners. Although there is evidence of digital innovation in the country, the study establishes that both the innovative capacity and performance of SMEs is very low. Additionally, the results also point to a deliberate tendency to suppress the introduction of digital products by some businesses due to the prevalent market demands. Other notable outcomes include the impact of constrained financial resources on digital innovation performance, lack of knowledge management frameworks and more critically a general lack of understanding on what digital innovation is about. It was also established that culture, firm demographics and industry impact a firm's digital innovation capacity significantly while the market and opportunities for external collaboration is a significant moderator of the relationship between digital innovation capacity and performance. Fundamentally, this empirically grounded study represents a timely approach to technology, innovation, and intellectual integration which can be continuously enhanced to improve the narrative and comprehension on digital innovation especially in developing countries.
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institution University of Cape Town (South Africa)
language eng
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2021
publishDateRange 2021
publishDateSort 2021
publisher Department of Information Systems
publisherStr Department of Information Systems
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/33054 Investigating the factors affecting the development of digital innovations in Zimbabwe's SMEs Vakirayi, Tafara Van Belle, Jean-Paul Information Systems This study set out to investigate the factors affecting digital innovation development, and the relationship between these factors in the context of Small and Medium Enterprises in Zimbabwe. The research is founded on the seminal work of other scholars who have worked tirelessly to bring understanding to the contemporary phenomenon that is digital innovation. Unfortunately, SMEs in developing countries remain an under-researched and marginalised group – a gap which this explanatory research is intended to cover. The research is curious about the types of digital innovations that occur in Zimbabwe's SMEs, the factors affecting development of these digital innovations and areas of ameliorative action for improving the digital innovation performance of SMEs. The research is guided by a conceptual model developed through a literature review and utilises both quantitative and qualitative methods to analyse data which was collected from SME business owners, managers and partners. Although there is evidence of digital innovation in the country, the study establishes that both the innovative capacity and performance of SMEs is very low. Additionally, the results also point to a deliberate tendency to suppress the introduction of digital products by some businesses due to the prevalent market demands. Other notable outcomes include the impact of constrained financial resources on digital innovation performance, lack of knowledge management frameworks and more critically a general lack of understanding on what digital innovation is about. It was also established that culture, firm demographics and industry impact a firm's digital innovation capacity significantly while the market and opportunities for external collaboration is a significant moderator of the relationship between digital innovation capacity and performance. Fundamentally, this empirically grounded study represents a timely approach to technology, innovation, and intellectual integration which can be continuously enhanced to improve the narrative and comprehension on digital innovation especially in developing countries. 2021-03-02T09:22:51Z 2021-03-02T09:22:51Z 2020 2021-03-02T05:38:09Z Master Thesis Masters MCom http://hdl.handle.net/11427/33054 eng application/pdf Department of Information Systems Faculty of Commerce
spellingShingle Information Systems
Vakirayi, Tafara
Investigating the factors affecting the development of digital innovations in Zimbabwe's SMEs
thesis_degree_str Master's
title Investigating the factors affecting the development of digital innovations in Zimbabwe's SMEs
title_full Investigating the factors affecting the development of digital innovations in Zimbabwe's SMEs
title_fullStr Investigating the factors affecting the development of digital innovations in Zimbabwe's SMEs
title_full_unstemmed Investigating the factors affecting the development of digital innovations in Zimbabwe's SMEs
title_short Investigating the factors affecting the development of digital innovations in Zimbabwe's SMEs
title_sort investigating the factors affecting the development of digital innovations in zimbabwe s smes
topic Information Systems
url http://hdl.handle.net/11427/33054
work_keys_str_mv AT vakirayitafara investigatingthefactorsaffectingthedevelopmentofdigitalinnovationsinzimbabwessmes