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How do privileged insiders become change agents? A study of institutional volition

While we have a sense of why institutionally marginalized individuals or dominant actors become change agents, it is less clear what motivates privileged insiders - those who have reaped advantages from existing institutional arrangements because of their education, their socio-economic background,...

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Main Author: Feront, Cecile
Other Authors: Bertels, Stephanie
Format: Thesis
Language:English
Published: Graduate School of Business (GSB) 2021
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access_status_str Open Access
author Feront, Cecile
author2 Bertels, Stephanie
author_browse Bertels, Stephanie
Feront, Cecile
author_facet Bertels, Stephanie
Feront, Cecile
author_sort Feront, Cecile
collection Thesis
description While we have a sense of why institutionally marginalized individuals or dominant actors become change agents, it is less clear what motivates privileged insiders - those who have reaped advantages from existing institutional arrangements because of their education, their socio-economic background, their citizenship, their gender, or their race. I combine a symbolic interactionist perspective on social conduct with a structural perspective on frames to explore the process of institutional volition and the conditions under which privileged insiders may become engaged in different types of institutional change work to address societal issues. Institutional volition is the reflective process leading people to engage in purposeful efforts to shape or transform dominant institutional arrangements. My study reveals variances in the institutional volition of privileged insiders that explains why some of these actors engage in work to repair institutions, while others engage in work to transform them, either disrupting or creating institutions. My study draws attention to the distinct role of feelings rather than emotions in determining whether and how privileged insiders engage in institutional change work. It also suggests that these actors commit to transformative change when they acknowledge their complicity in the perpetuation of institutional injustices. Finally, I show that privileged insiders need to reframe their role in order to use it as a resource to engage in institutional disruption or creation work.
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language eng
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license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2021
publishDateRange 2021
publishDateSort 2021
publisher Graduate School of Business (GSB)
publisherStr Graduate School of Business (GSB)
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source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/33660 How do privileged insiders become change agents? A study of institutional volition Feront, Cecile Bertels, Stephanie Hamann, Ralph institutional volition education socio-economic background While we have a sense of why institutionally marginalized individuals or dominant actors become change agents, it is less clear what motivates privileged insiders - those who have reaped advantages from existing institutional arrangements because of their education, their socio-economic background, their citizenship, their gender, or their race. I combine a symbolic interactionist perspective on social conduct with a structural perspective on frames to explore the process of institutional volition and the conditions under which privileged insiders may become engaged in different types of institutional change work to address societal issues. Institutional volition is the reflective process leading people to engage in purposeful efforts to shape or transform dominant institutional arrangements. My study reveals variances in the institutional volition of privileged insiders that explains why some of these actors engage in work to repair institutions, while others engage in work to transform them, either disrupting or creating institutions. My study draws attention to the distinct role of feelings rather than emotions in determining whether and how privileged insiders engage in institutional change work. It also suggests that these actors commit to transformative change when they acknowledge their complicity in the perpetuation of institutional injustices. Finally, I show that privileged insiders need to reframe their role in order to use it as a resource to engage in institutional disruption or creation work. 2021-07-29T13:09:01Z 2021-07-29T13:09:01Z 2021 2021-07-29T12:47:45Z Doctoral Thesis Doctoral PhD http://hdl.handle.net/11427/33660 eng application/pdf Graduate School of Business (GSB) Faculty of Commerce
spellingShingle institutional volition
education
socio-economic background
Feront, Cecile
How do privileged insiders become change agents? A study of institutional volition
thesis_degree_str Doctoral
title How do privileged insiders become change agents? A study of institutional volition
title_full How do privileged insiders become change agents? A study of institutional volition
title_fullStr How do privileged insiders become change agents? A study of institutional volition
title_full_unstemmed How do privileged insiders become change agents? A study of institutional volition
title_short How do privileged insiders become change agents? A study of institutional volition
title_sort how do privileged insiders become change agents a study of institutional volition
topic institutional volition
education
socio-economic background
url http://hdl.handle.net/11427/33660
work_keys_str_mv AT ferontcecile howdoprivilegedinsidersbecomechangeagentsastudyofinstitutionalvolition