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Using recency, frequency and monetary variables to predict customer lifetime value with XGBoost

CRM) will continue to gain prominence in the coming years. A commonly used CRM metric called Customer Lifetime Value (CLV) is the value a customer will contribute while they are an active customer. This study investigated the ability of supervised machine learning models constructed with XGBoost to...

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Bibliographic Details
Main Author: Myburg, Marius Errol
Other Authors: Berman, Sonia
Format: Thesis
Language:English
Published: Department of Computer Science 2023
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