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Exploring how NPO leaders maintained effective organisational performance amid the Covid-19 pandemic
For an organisation to function effectively and accomplish its goals, it must have effective leaders, who can lead the organisation towards the fulfilment of its objectives. The onset of the Covid-19 pandemic affected the organisational performance of companies and NPOs across the globe, and it was...
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| Format: | Thesis |
| Language: | Eng |
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Department of Social Development
2024
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| _version_ | 1867613249988460544 |
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| access_status_str | Open Access |
| author | Mncube, Thembekile |
| author2 | Van Niekerk, Lauren-Jayne |
| author_browse | Mncube, Thembekile Van Niekerk, Lauren-Jayne |
| author_facet | Van Niekerk, Lauren-Jayne Mncube, Thembekile |
| author_sort | Mncube, Thembekile |
| collection | Thesis |
| description | For an organisation to function effectively and accomplish its goals, it must have effective leaders, who can lead the organisation towards the fulfilment of its objectives. The onset of the Covid-19 pandemic affected the organisational performance of companies and NPOs across the globe, and it was the responsibility of organisation leaders to develop strategic action plans for how to maintain the achievement of their goals during these turbulent times. In this study, a qualitative research design was utilised to explore how NPO leaders maintained effective organisational performance amid the Covid-19 pandemic. Leaders from a sample of 16 non-profit organisations, based in the Western Cape, were purposively selected to voluntarily participate in the study by means of a virtual interview. According to the findings of this study, the leaders were responsible and effective which contributed to the maintenance of positive organisational performance. The Covid-19 crisis led organisations to suffer from financial issues and made it difficult for organisations to function virtually. Conversely, working virtually created hybrid working conditions that participants appreciated. Participants were resilient and agile, they empowered and motivated employees and clearly articulated their plans and worked with their colleagues, stakeholders, and partners, which contributed to participants meeting their goals and maintaining operations. It is recommended that leaders implement solutions, such as ensuring a wide pool of funders to mitigate the issue of NPOs struggling financially amid any crisis. Furthermore, the provincial government, through the Department of Social Development, should assist NPOs to develop financial sustainability plans that may be implemented to assist them in achieving financial sustainability. |
| format | Thesis |
| id | oai:open.uct.ac.za:11427/39660 |
| institution | University of Cape Town (South Africa) |
| language | Eng |
| last_indexed | 2026-06-10T12:33:08.525Z |
| license_str | Not specified — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository |
| publishDate | 2024 |
| publishDateRange | 2024 |
| publishDateSort | 2024 |
| publisher | Department of Social Development |
| publisherStr | Department of Social Development |
| record_format | dspace |
| source_str | UCTD — University of Cape Town Open Access Repository |
| spelling | oai:open.uct.ac.za:11427/39660 Exploring how NPO leaders maintained effective organisational performance amid the Covid-19 pandemic Mncube, Thembekile Van Niekerk, Lauren-Jayne Social Development For an organisation to function effectively and accomplish its goals, it must have effective leaders, who can lead the organisation towards the fulfilment of its objectives. The onset of the Covid-19 pandemic affected the organisational performance of companies and NPOs across the globe, and it was the responsibility of organisation leaders to develop strategic action plans for how to maintain the achievement of their goals during these turbulent times. In this study, a qualitative research design was utilised to explore how NPO leaders maintained effective organisational performance amid the Covid-19 pandemic. Leaders from a sample of 16 non-profit organisations, based in the Western Cape, were purposively selected to voluntarily participate in the study by means of a virtual interview. According to the findings of this study, the leaders were responsible and effective which contributed to the maintenance of positive organisational performance. The Covid-19 crisis led organisations to suffer from financial issues and made it difficult for organisations to function virtually. Conversely, working virtually created hybrid working conditions that participants appreciated. Participants were resilient and agile, they empowered and motivated employees and clearly articulated their plans and worked with their colleagues, stakeholders, and partners, which contributed to participants meeting their goals and maintaining operations. It is recommended that leaders implement solutions, such as ensuring a wide pool of funders to mitigate the issue of NPOs struggling financially amid any crisis. Furthermore, the provincial government, through the Department of Social Development, should assist NPOs to develop financial sustainability plans that may be implemented to assist them in achieving financial sustainability. 2024-05-20T11:44:06Z 2024-05-20T11:44:06Z 2023 2024-05-17T12:30:35Z Thesis / Dissertation Masters http://hdl.handle.net/11427/39660 Eng application/pdf Department of Social Development Faculty of Humanities |
| spellingShingle | Social Development Mncube, Thembekile Exploring how NPO leaders maintained effective organisational performance amid the Covid-19 pandemic |
| thesis_degree_str | Master's |
| title | Exploring how NPO leaders maintained effective organisational performance amid the Covid-19 pandemic |
| title_full | Exploring how NPO leaders maintained effective organisational performance amid the Covid-19 pandemic |
| title_fullStr | Exploring how NPO leaders maintained effective organisational performance amid the Covid-19 pandemic |
| title_full_unstemmed | Exploring how NPO leaders maintained effective organisational performance amid the Covid-19 pandemic |
| title_short | Exploring how NPO leaders maintained effective organisational performance amid the Covid-19 pandemic |
| title_sort | exploring how npo leaders maintained effective organisational performance amid the covid 19 pandemic |
| topic | Social Development |
| url | http://hdl.handle.net/11427/39660 |
| work_keys_str_mv | AT mncubethembekile exploringhownpoleadersmaintainedeffectiveorganisationalperformanceamidthecovid19pandemic |