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Critical social research in enterprise social network studies: a systematised overview and analysis
This review examines peer-reviewed articles on the internal use of Enterprise Social Networks (ESNs) within organizations, focusing on their impact on employee well-being and internal communication. It differentiates between critical social research (CSR) and administrative research (AR) on ESN use....
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| Format: | Thesis |
| Language: | English |
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Library and Information Studies Centre (LISC)
2025
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| _version_ | 1867613181884497920 |
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| access_status_str | Open Access |
| author | Ennis, Andrew E |
| author2 | De Jager, Karin |
| author_browse | De Jager, Karin Ennis, Andrew E |
| author_facet | De Jager, Karin Ennis, Andrew E |
| author_sort | Ennis, Andrew E |
| collection | Thesis |
| description | This review examines peer-reviewed articles on the internal use of Enterprise Social Networks (ESNs) within organizations, focusing on their impact on employee well-being and internal communication. It differentiates between critical social research (CSR) and administrative research (AR) on ESN use. CSR looks at power dynamics and socio-ethical impacts, while AR aims to improve organisational efficiency. The review categorises articles from major databases, identifying key methodologies and theories. Findings show that CSR is less common but growing, with trends focusing on employee well-being and knowledge management. The review offers a framework for distinguishing CSR from non-CSR to guide future studies and promote ethically informed perspectives. |
| format | Thesis |
| id | oai:open.uct.ac.za:11427/41532 |
| institution | University of Cape Town (South Africa) |
| language | eng |
| last_indexed | 2026-06-10T12:32:03.909Z |
| license_str | Not specified — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository |
| publishDate | 2025 |
| publishDateRange | 2025 |
| publishDateSort | 2025 |
| publisher | Library and Information Studies Centre (LISC) |
| publisherStr | Library and Information Studies Centre (LISC) |
| record_format | dspace |
| source_str | UCTD — University of Cape Town Open Access Repository |
| spelling | oai:open.uct.ac.za:11427/41532 Critical social research in enterprise social network studies: a systematised overview and analysis Ennis, Andrew E De Jager, Karin Higgs, Richard critical social research This review examines peer-reviewed articles on the internal use of Enterprise Social Networks (ESNs) within organizations, focusing on their impact on employee well-being and internal communication. It differentiates between critical social research (CSR) and administrative research (AR) on ESN use. CSR looks at power dynamics and socio-ethical impacts, while AR aims to improve organisational efficiency. The review categorises articles from major databases, identifying key methodologies and theories. Findings show that CSR is less common but growing, with trends focusing on employee well-being and knowledge management. The review offers a framework for distinguishing CSR from non-CSR to guide future studies and promote ethically informed perspectives. 2025-07-04T16:48:03Z 2025-07-04T16:48:03Z 2025 2025-07-04T16:43:50Z Thesis / Dissertation Masters MPhil http://hdl.handle.net/11427/41532 eng application/pdf Library and Information Studies Centre (LISC) Faculty of Humanities University of Cape Town |
| spellingShingle | critical social research Ennis, Andrew E Critical social research in enterprise social network studies: a systematised overview and analysis |
| thesis_degree_str | Master's |
| title | Critical social research in enterprise social network studies: a systematised overview and analysis |
| title_full | Critical social research in enterprise social network studies: a systematised overview and analysis |
| title_fullStr | Critical social research in enterprise social network studies: a systematised overview and analysis |
| title_full_unstemmed | Critical social research in enterprise social network studies: a systematised overview and analysis |
| title_short | Critical social research in enterprise social network studies: a systematised overview and analysis |
| title_sort | critical social research in enterprise social network studies a systematised overview and analysis |
| topic | critical social research |
| url | http://hdl.handle.net/11427/41532 |
| work_keys_str_mv | AT ennisandrewe criticalsocialresearchinenterprisesocialnetworkstudiesasystematisedoverviewandanalysis |