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Effect of employee's needs and organizational design on perception of TQM effectiveness

The paper assesses the effect of two psychological variables (employees needs and organizational design) on employees' perception of TQM effectiveness. A total of 80 respondents drawn from two organizations in Lagos practicing TMQ participated in the study. Data were collected by means of questionna...

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Format: Article
Published: 2002
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LEADER 00000njm a2000000a 4500
001 oai:repository.ui.edu.ng:123456789/4541
042 |a dc 
720 |a Balogun, S.K.  |e author 
720 |a Ekore, J.O.  |e author 
260 |c 2002 
520 |a The paper assesses the effect of two psychological variables (employees needs and organizational design) on employees' perception of TQM effectiveness. A total of 80 respondents drawn from two organizations in Lagos practicing TMQ participated in the study. Data were collected by means of questionnaires. Four hypotheses were tested and confirmed by the results from findings. Employees' needs and organizational design showed significant impact (at P<0.01) on employee's perception of the effectiveness of TQM practices in the sampled organizations. Growth need had the most significant effect on the perception of TQM effectiveness in the study 
024 8 |a 0795-0065 
024 8 |a ui_art_ekore_effect_2002 
024 8 |a African Journal of Educational Management l 10(1), pp. 217-226 
024 8 |a http://ir.library.ui.edu.ng/handle/123456789/4541 
245 0 0 |a Effect of employee's needs and organizational design on perception of TQM effectiveness