Full Text Available

Note: Clicking the button above will open the full text document at the original institutional repository in a new window.

Effect of employee's needs and organizational design on perception of TQM effectiveness

The paper assesses the effect of two psychological variables (employees needs and organizational design) on employees' perception of TQM effectiveness. A total of 80 respondents drawn from two organizations in Lagos practicing TMQ participated in the study. Data were collected by means of questionna...

Full description

Saved in:
Bibliographic Details
Format: Article
Published: 2002
Tags: Add Tag
No Tags, Be the first to tag this record!