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The moderating role of socio-technical change factors on user acceptance
Mini Dissertation (MBA)--University of Pretoria, 2024.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2025
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| _version_ | 1867613533844275200 |
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| access_status_str | Open Access |
| author2 | Van Eck, Danéel |
| author_browse | Van Eck, Danéel |
| author_facet | Van Eck, Danéel |
| collection | Thesis |
| dc_rights_str_mv | © 2024 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Mini Dissertation (MBA)--University of Pretoria, 2024. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/102045 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:37:39.871Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2025 |
| publishDateRange | 2025 |
| publishDateSort | 2025 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/102045 The moderating role of socio-technical change factors on user acceptance Van Eck, Danéel ichelp@gibs.co.za Sarakis, Lize-Mari UCTD ERP Socio-Technical Change UTAUT User Acceptance Mini Dissertation (MBA)--University of Pretoria, 2024. This research investigates the critical role of user acceptance in the implementation of Information Systems, specifically focusing on Enterprise Resource Planning (ERP) systems within organisations. It seeks to address the question of how socio-technical changes influence user acceptance. The study employs a quantitative methodology grounded in positivist philosophy and utilises the Unified Theory of Acceptance and Use of Technology (UTAUT) model to assess three moderating factors: task, structure, and attitude towards change. Statistical analysis was conducted using Partial Least Square Structural Equation Modelling (PLS-SEM) methods to forecast future user behaviours. Although the findings revealed a significant relationship solely between Effort Expectancy and user acceptance, with no moderating factors found to be significant, the research stresses the necessity for organisations to be aware of and address these factors (task, structure, and attitude towards change) during the implementation process. This study adds to the literature on ERP systems, particularly within African companies, offering valuable insights that can assist organisations in effectively managing user acceptance and navigating the complexities of Information Systems implementation. Gordon Institute of Business Science (GIBS) MBA Unrestricted Gordon Institute of Business Science (GIBS) SDG-09: Industry, innovation and infrastructure 2025-04-14T13:18:08Z 2025-04-14T13:18:08Z 2025-05-05 2024-11 Mini Dissertation * A2025 http://hdl.handle.net/2263/102045 en © 2024 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD ERP Socio-Technical Change UTAUT User Acceptance The moderating role of socio-technical change factors on user acceptance |
| title | The moderating role of socio-technical change factors on user acceptance |
| title_full | The moderating role of socio-technical change factors on user acceptance |
| title_fullStr | The moderating role of socio-technical change factors on user acceptance |
| title_full_unstemmed | The moderating role of socio-technical change factors on user acceptance |
| title_short | The moderating role of socio-technical change factors on user acceptance |
| title_sort | moderating role of socio technical change factors on user acceptance |
| topic | UCTD ERP Socio-Technical Change UTAUT User Acceptance |
| url | http://hdl.handle.net/2263/102045 |