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The influence of workplace bullying on the career progression of women: a study in the insurance industry of South Africa

Mini Dissertation (MBA)--University of Pretoria, 2025.

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Other Authors: Ruiters, Michele
Format: Thesis
Language:English
Published: University of Pretoria 2026
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access_status_str Open Access
author2 Ruiters, Michele
author_browse Ruiters, Michele
author_facet Ruiters, Michele
collection Thesis
dc_rights_str_mv © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MBA)--University of Pretoria, 2025.
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:38:29.059Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2026
publishDateRange 2026
publishDateSort 2026
publisher University of Pretoria
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spelling oai:repository.up.ac.za:2263/109172 The influence of workplace bullying on the career progression of women: a study in the insurance industry of South Africa Ruiters, Michele ichelp@gibs.co.za Sitole, Siphiwe Daphne UCTD Workplace bullying Career progression of women Power disparities Organisational culture Confidence erosion Mini Dissertation (MBA)--University of Pretoria, 2025. This study explored how workplace bullying influences the career progression of women in the insurance industry of South Africa, examining the effectiveness of organisational response mechanisms and the role of cultural dynamics in shaping the women’s experiences. Design Methodology / Approach A qualitative research methodology was implemented, utilising semi-structured interviews with fifteen women professionals representing various insurance subsectors. The data was analysed thematically through a rigorous four-level coding process using ATLAS.ti, thought the theoretical lens of the Imbalance of Power Theory Findings The analysis of fourteen interconnected themes demonstrated that bullying erodes confidence, reduces visibility, and negatively impacts mental wellbeing, perpetuated by managerial impunity, reputational considerations, and ineffective Human Resources systems. While systemic inequities persist, some participants reported developing resilience and enhanced leadership clarity in response to adversity. The study also identified “rainmaker protection” and “industry gatekeeping” as novel, contextually specific mechanisms that reinforce organisational silence and inequality. Original value: This study builds upon current scholarship by situating bullying in a sector characterised by reputation concerns and male predominance, while incorporating gendered power analysis into the Imbalance of Power framework. Research limitations: While this study uses a qualitative approach and focuses on a small, specific sector—which means its findings may not apply broadly—it provides valuable detailed context for future comparative studies. Gordon Institute of Business Science (GIBS) MBA Unrestricted Gordon Institute of Business Science (GIBS) SDG-05: Gender equality 2026-03-23T09:36:36Z 2026-03-23T09:36:36Z 2026-05 2025 Mini Dissertation * A2025 http://hdl.handle.net/2263/109172 en © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Workplace bullying
Career progression of women
Power disparities
Organisational culture
Confidence erosion
The influence of workplace bullying on the career progression of women: a study in the insurance industry of South Africa
title The influence of workplace bullying on the career progression of women: a study in the insurance industry of South Africa
title_full The influence of workplace bullying on the career progression of women: a study in the insurance industry of South Africa
title_fullStr The influence of workplace bullying on the career progression of women: a study in the insurance industry of South Africa
title_full_unstemmed The influence of workplace bullying on the career progression of women: a study in the insurance industry of South Africa
title_short The influence of workplace bullying on the career progression of women: a study in the insurance industry of South Africa
title_sort influence of workplace bullying on the career progression of women a study in the insurance industry of south africa
topic UCTD
Workplace bullying
Career progression of women
Power disparities
Organisational culture
Confidence erosion
url http://hdl.handle.net/2263/109172