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Die ontwikkeling van 'n model vir die samestelling van 'n effektiewe bestuurspan binne 'n finansiële instansie (Afrikaans)
Thesis (PhD (Psychology))--University of Pretoria, 2005.
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University of Pretoria
2013
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| _version_ | 1867613474888089600 |
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| access_status_str | Open Access |
| author2 | De la Rey, R.P. |
| author_browse | De la Rey, R.P. |
| author_facet | De la Rey, R.P. |
| collection | Thesis |
| dc_rights_str_mv | © 2003, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Thesis (PhD (Psychology))--University of Pretoria, 2005. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/23105 |
| institution | University of Pretoria (South Africa) |
| last_indexed | 2026-06-10T12:36:43.949Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2013 |
| publishDateRange | 2013 |
| publishDateSort | 2013 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/23105 Die ontwikkeling van 'n model vir die samestelling van 'n effektiewe bestuurspan binne 'n finansiële instansie (Afrikaans) De la Rey, R.P. marinaclark@absamail.co.za Clark, Marina System theory Performance management Person-job match Selection strategy Employee satisfaction Client satisfaction Team effectiveness Selection Competencies Sisteemteorie Management teams Prestasiebetsuur Spanrolle Team roles Seleksiestrategie Pos-persoonpassing Werknemerstevredenheid Kliëntevredenheid Bevoegdhede Keuring Spaneffektiwiteit Bestuurspanne UCTD Thesis (PhD (Psychology))--University of Pretoria, 2005. The aim of this study has been to develop a model from the attributes of existing management teams within a financial organisation, which can be used as a selection strategy to select more effective management teams in future. The observed attributes were linked to the managers’ work performance and behaviour. It is imperative to continuously search for valid and reliable methods to establish and improve effective combinations of selection instruments and criteria for best employment practices. Systems theory is used as a framework for this study to analyse and describe middle management teams as sub-systems of the financial organisation as a larger system. The identification of effective management teams is an attempt to combat entropy in a search for order, and to support the organisation’s survival during a period of transformation and disorder. The independent variables for the purpose of this study are divided in three themes, namely demographic attributes (job experience and academic qualifications), work performance, and personality and competencies. Work performance is described as the outcome of two measurements, namely the performance management evaluation, as well as an evaluation of their behaviour by their superiors using the Inventory of Management Competencies. Their personality and competencies were evaluated by means of the Myers-Briggs Type Indicator and the Occupational Personality Questionnaire Concept Model 4.2. Their team role preferences, as identified by Belbin, were calculated using the results of the Occupational Personality Questionnaire. The requirements of the managers’ positions were obtained by means of the Work Profiling System. The match of the profiles of the managers to the requirements of their positions was obtained by means of a computerized fit between their Occupational Personality Questionnaire profiles and the desired personality profiles as a product of the Work Profiling System. The success criteria of the research design are based on the employee-client-profit-chain model. The amount of job satisfaction experienced by employees, the satisfaction which clients experience with regard to the service they received, as well as the extent of financial growth, is identified as the dependent variables. Descriptive statistics revealed certain patterns in the data. Principal component analysis was used to condense the number of independent variables in the study. Canonical correlations were executed to determine which combinations of independent variables were associated with the dependent variables, but the correlations tended to be low. Multiple regression analysis was then utilised with respect to the three distinct dependent variables. The results culminated in the four selection models for the four manager positions in the team. Psychology unrestricted 2013-09-06T14:30:43Z 2004-03-11 2013-09-06T14:30:43Z 2003-01-21 2005-03-11 2004-03-11 Thesis Clark, M 2003, Die ontwikkeling van 'n model vir die samestelling van 'n effektiewe bestuurspan binne 'n finansiële instansie (Afrikaans), PhD thesis, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/23105 > http://hdl.handle.net/2263/23105 http://upetd.up.ac.za/thesis/available/etd-03112004-094122/ © 2003, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf University of Pretoria |
| spellingShingle | System theory Performance management Person-job match Selection strategy Employee satisfaction Client satisfaction Team effectiveness Selection Competencies Sisteemteorie Management teams Prestasiebetsuur Spanrolle Team roles Seleksiestrategie Pos-persoonpassing Werknemerstevredenheid Kliëntevredenheid Bevoegdhede Keuring Spaneffektiwiteit Bestuurspanne UCTD Die ontwikkeling van 'n model vir die samestelling van 'n effektiewe bestuurspan binne 'n finansiële instansie (Afrikaans) |
| title | Die ontwikkeling van 'n model vir die samestelling van 'n effektiewe bestuurspan binne 'n finansiële instansie (Afrikaans) |
| title_full | Die ontwikkeling van 'n model vir die samestelling van 'n effektiewe bestuurspan binne 'n finansiële instansie (Afrikaans) |
| title_fullStr | Die ontwikkeling van 'n model vir die samestelling van 'n effektiewe bestuurspan binne 'n finansiële instansie (Afrikaans) |
| title_full_unstemmed | Die ontwikkeling van 'n model vir die samestelling van 'n effektiewe bestuurspan binne 'n finansiële instansie (Afrikaans) |
| title_short | Die ontwikkeling van 'n model vir die samestelling van 'n effektiewe bestuurspan binne 'n finansiële instansie (Afrikaans) |
| title_sort | die ontwikkeling van n model vir die samestelling van n effektiewe bestuurspan binne n finansiele instansie afrikaans |
| topic | System theory Performance management Person-job match Selection strategy Employee satisfaction Client satisfaction Team effectiveness Selection Competencies Sisteemteorie Management teams Prestasiebetsuur Spanrolle Team roles Seleksiestrategie Pos-persoonpassing Werknemerstevredenheid Kliëntevredenheid Bevoegdhede Keuring Spaneffektiwiteit Bestuurspanne UCTD |
| url | http://hdl.handle.net/2263/23105 http://upetd.up.ac.za/thesis/available/etd-03112004-094122/ |