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A critical evaluation of the congruence between brand image and brand identity within the green marketing space

Dissertation (MBA)--University of Pretoria, 2012.

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Other Authors: Goldman, Michael
Format: Thesis
Published: University of Pretoria 2013
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access_status_str Open Access
author2 Goldman, Michael
author_browse Goldman, Michael
author_facet Goldman, Michael
collection Thesis
dc_rights_str_mv © 2012 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Dissertation (MBA)--University of Pretoria, 2012.
format Thesis
id oai:repository.up.ac.za:2263/23262
institution University of Pretoria (South Africa)
last_indexed 2026-06-10T12:36:41.285Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2013
publishDateRange 2013
publishDateSort 2013
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/23262 A critical evaluation of the congruence between brand image and brand identity within the green marketing space Goldman, Michael ichelp@gibs.co.za Campbell, William Robert UCTD Brand image Brand identity Green marketing Brand personality Congruence Dissertation (MBA)--University of Pretoria, 2012. Globally, the market for green products and services is worth billions of dollars and is growing year on year at an increasing rate. The following study investigated the congruence between brand image and brand identity within the green marketing space, focusing specifically on Pick ‘n Pay’s Green Line of environmentally friendly household cleaning products.Through interviewing Pick ‘n Pay’s brand manager for their Green Line and one hundred shoppers at Pick ‘n Pay’s on Nicol store in Bryanston, Johannesburg, South Africa, the brand identity and brand image were both respectively characterised. Data was also gathered from the shoppers to allow the brand loyalty and brand equity generated to be determined.This research identified that for Pick ‘n Pay’s Green Line to generate positive brand loyalty and brand equity:<ul><li> A strong alignment between brand image and brand identity must be achieved;</li><li> There must be a strong believability of the green claims made; and</li><li> The credibility (trustworthiness) of the green claims must be sound.</il></ul>A model designed specifically to illustrate and summarise the findings of the research is later presented with the aim of providing brand managers who oversee products with green credentials a quick and simple guide to ensure all is being done to ensure that brand loyalty and brand equity for their products may be maximized. Gordon Institute of Business Science (GIBS) unrestricted 2013-09-06T14:49:45Z 2013-04-25 2013-09-06T14:49:45Z 2013-04-25 2012 2013-03-16 Dissertation Campbell, WR 2012, A critical evaluation of the congruence between brand image and brand identity within the green marketing space, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/23262 > F13/4/352/zw http://hdl.handle.net/2263/23262 http://upetd.up.ac.za/thesis/available/etd-03162013-100312/ © 2012 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Brand image
Brand identity
Green marketing
Brand personality
Congruence
A critical evaluation of the congruence between brand image and brand identity within the green marketing space
title A critical evaluation of the congruence between brand image and brand identity within the green marketing space
title_full A critical evaluation of the congruence between brand image and brand identity within the green marketing space
title_fullStr A critical evaluation of the congruence between brand image and brand identity within the green marketing space
title_full_unstemmed A critical evaluation of the congruence between brand image and brand identity within the green marketing space
title_short A critical evaluation of the congruence between brand image and brand identity within the green marketing space
title_sort critical evaluation of the congruence between brand image and brand identity within the green marketing space
topic UCTD
Brand image
Brand identity
Green marketing
Brand personality
Congruence
url http://hdl.handle.net/2263/23262
http://upetd.up.ac.za/thesis/available/etd-03162013-100312/