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Benchmarking educational web portals : an application of the Kano method
Dissertation (MEd)--University of Pretoria, 2008.
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| Format: | Thesis |
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University of Pretoria
2013
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| _version_ | 1867613462179348480 |
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| access_status_str | Open Access |
| author2 | Knoetze, Johan G. |
| author_browse | Knoetze, Johan G. |
| author_facet | Knoetze, Johan G. |
| collection | Thesis |
| dc_rights_str_mv | © 2008, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Dissertation (MEd)--University of Pretoria, 2008. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/23646 |
| institution | University of Pretoria (South Africa) |
| last_indexed | 2026-06-10T12:36:31.522Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2013 |
| publishDateRange | 2013 |
| publishDateSort | 2013 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/23646 Benchmarking educational web portals : an application of the Kano method Knoetze, Johan G. cathymac@icon.co.za MacDonald, Catherine Ann Perception of quality Portals Educational web portals Kano method Noriaki kano Customer requirements One-dimensional requirements Must-be requirements Attractive requirements Benchmark specifications UCTD Dissertation (MEd)--University of Pretoria, 2008. The Kano method1 was used in order to determine the benchmark requirements of an educational web portal. A comprehensive list of possible specifications for an educational portal was constructed by examining the characteristics of educational portals globally. This information was used to develop a questionnaire in accordance with the Kano method. A number of hand-picked expert users were asked to answer the questionnaire. The results obtained from these questionnaires were used to categorize the importance of each component of a web portal as a “one-dimensional”2 , “must-be”3 or “attractive”4 requirement. The components categorized as “must-be” requirements were used to generate the benchmark of the minimum specifications of an educational web portal. Copyright Curriculum Studies MEd Unrestricted 2013-09-06T15:43:17Z 2010-03-30 2013-09-06T15:43:17Z 2009-09-01 2008-08-30 2010-03-30 Dissertation MacDonald, CA 2008, Benchmarking educational web portals : an application of the Kano method, MEd Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/23646> F10/167/gm http://hdl.handle.net/2263/23646 http://upetd.up.ac.za/thesis/available/etd-03302010-183203/ © 2008, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | Perception of quality Portals Educational web portals Kano method Noriaki kano Customer requirements One-dimensional requirements Must-be requirements Attractive requirements Benchmark specifications UCTD Benchmarking educational web portals : an application of the Kano method |
| title | Benchmarking educational web portals : an application of the Kano method |
| title_full | Benchmarking educational web portals : an application of the Kano method |
| title_fullStr | Benchmarking educational web portals : an application of the Kano method |
| title_full_unstemmed | Benchmarking educational web portals : an application of the Kano method |
| title_short | Benchmarking educational web portals : an application of the Kano method |
| title_sort | benchmarking educational web portals an application of the kano method |
| topic | Perception of quality Portals Educational web portals Kano method Noriaki kano Customer requirements One-dimensional requirements Must-be requirements Attractive requirements Benchmark specifications UCTD |
| url | http://hdl.handle.net/2263/23646 http://upetd.up.ac.za/thesis/available/etd-03302010-183203/ |