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Emotional labour in the South African postgraduate supervisory process : a student perspective

Dissertation (MCom)--University of Pretoria, 2012.

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Other Authors: O'Neil, Susanna M.
Format: Thesis
Published: University of Pretoria 2013
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access_status_str Open Access
author2 O'Neil, Susanna M.
author_browse O'Neil, Susanna M.
author_facet O'Neil, Susanna M.
collection Thesis
dc_rights_str_mv © 2012 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria
description Dissertation (MCom)--University of Pretoria, 2012.
format Thesis
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institution University of Pretoria (South Africa)
last_indexed 2026-06-10T12:38:35.295Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2013
publishDateRange 2013
publishDateSort 2013
publisher University of Pretoria
publisherStr University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/24026 Emotional labour in the South African postgraduate supervisory process : a student perspective O'Neil, Susanna M. Du Plessis, Yvonne jannet.davel@eah.co.za Davel, Nadia Jannet Emotional labour Supervisory process Focus groups Postgraduate research supervision Qualitative descriptive study UCTD Dissertation (MCom)--University of Pretoria, 2012. To a student, postgraduate research is often characterised as a very emotional process, more often associated with negative emotion that may hinder successful and speedy completion of the postgraduate degree. The supervisory relationship may impact greatly on the emotion the student experiences. Emotional labour is the induction or suppression of emotion in order to sustain an outward appearance. Being bound in a professional and often subordinate relationship, the student may not be willing, or able to, outwardly display their emotions. Yet, the existence of, and experience of emotional labour on students in a postgraduate supervisory relationship have not been studied to date. The purpose of the study is to explore the meaning and existence of emotional labour within the postgraduate supervisory relationship from a student’s perspective. By using a qualitative, descriptive approach, in-depth information has been gathered by means of three focus groups. The focus groups consisted of students at different stages of the postgraduate supervisory process. The study resulted in the linking of a student’s perspective of the supervisory process to the emotional labour process. It was found that emotional labour is indeed present in the postgraduate supervisory process, but is dependent on the relationship between the supervisor and the student. Since emotional labour has limitedly been explored in the academic environment, it is believed that supervisors as well as students can benefit from this exploration in this fresh context. This linking of emotional labour to the supervisory process is only the first stage in this research and seeks only to describe the process. Human Resource Management unrestricted 2013-09-06T16:27:55Z 2013-04-22 2013-09-06T16:27:55Z 2014-04-04 2012 2013-04-19 Dissertation Davel, NJ 2012, Emotional labour in the South African postgraduate supervisory process : a student perspective, MCom dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/24026 > C13/4/12/gm http://hdl.handle.net/2263/24026 http://upetd.up.ac.za/thesis/available/etd-04192013-130105/ © 2012 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria application/pdf University of Pretoria
spellingShingle Emotional labour
Supervisory process
Focus groups
Postgraduate research supervision
Qualitative descriptive study
UCTD
Emotional labour in the South African postgraduate supervisory process : a student perspective
title Emotional labour in the South African postgraduate supervisory process : a student perspective
title_full Emotional labour in the South African postgraduate supervisory process : a student perspective
title_fullStr Emotional labour in the South African postgraduate supervisory process : a student perspective
title_full_unstemmed Emotional labour in the South African postgraduate supervisory process : a student perspective
title_short Emotional labour in the South African postgraduate supervisory process : a student perspective
title_sort emotional labour in the south african postgraduate supervisory process a student perspective
topic Emotional labour
Supervisory process
Focus groups
Postgraduate research supervision
Qualitative descriptive study
UCTD
url http://hdl.handle.net/2263/24026
http://upetd.up.ac.za/thesis/available/etd-04192013-130105/