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A stakeholder perspective on mega-events as an element of tourism destination competitiveness

Dissertation (MCom)--University of Pretoria, 2011.

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Other Authors: Heath, Ernest Thomas
Format: Thesis
Published: University of Pretoria 2013
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access_status_str Open Access
author2 Heath, Ernest Thomas
author_browse Heath, Ernest Thomas
author_facet Heath, Ernest Thomas
collection Thesis
dc_rights_str_mv © 2011, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Dissertation (MCom)--University of Pretoria, 2011.
format Thesis
id oai:repository.up.ac.za:2263/24642
institution University of Pretoria (South Africa)
last_indexed 2026-06-10T12:37:22.258Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2013
publishDateRange 2013
publishDateSort 2013
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/24642 A stakeholder perspective on mega-events as an element of tourism destination competitiveness Heath, Ernest Thomas elizabeth.kruger@up.ac.za Kruger, Elizabeth Ann Mega-events 2010 fiva world cuptm Critical success factors Destination competitiveness UCTD Dissertation (MCom)--University of Pretoria, 2011. South Africa’s hosting of the 2010 FIFA World Cup™ came at a time when the position as host of a high-profile mega-event has become a sought-after status for countries worldwide. Not only do these events hold the promise of extensive triple-bottom-line legacies, but they also offer an extremely powerful destination marketing platform. However, no destination is guaranteed success and sustainable competitiveness by being offered the once-off opportunity to host a major international event. This study focuses on the ways and measures in which mega-events can contribute to destination competitiveness in its entirety as depicted in a popular model of tourism destination competitiveness. Existing literature on destination competitiveness and mega-events, as well as comparative case studies of recent mega-events were explored to furnish a set of apparent key success factors for the sustainable hosting of mega-events. This set of factors was then tested within a case study context through the collection of primary and secondary qualitative data. Industry experts from both the tourism and events industries in the City of Tshwane were interviewed on the eve of the 2010 FIFA World Cup™. In addition, strategic documents and other secondary data were investigated to form an understanding of the role of the event as a potential catalyst for destination development. The City’s competitiveness was evaluated before the event, and compared to an evaluation of its perceived competitiveness as a result of the event. Based on the findings, a set of five critical success factors was developed. It includes the need to address eventsm as a strategic destination priority; effective stakeholder identification and role clarification; resource management for the event; alignment of the event strategy with the overall destination marketing strategy; and pro-actively addressing environmental issues. These factors are presented within a timeframe before, during and after the actual event. Through the proposed framework, it may be possible to manage the hosting of events in such a way as to contribute to sustained, holistic competitiveness of the host destination; ensuring alignment with the overall destination marketing and management strategy. Tourism Management unrestricted 2013-09-06T18:06:37Z 2011-05-13 2013-09-06T18:06:37Z 2011-04-07 2011-05-13 2011-05-13 Dissertation Kruger, EA 2011, A stakeholder perspective on mega-events as an element of tourism destination competitiveness, MCom dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/24642 > E11/202/gm http://hdl.handle.net/2263/24642 http://upetd.up.ac.za/thesis/available/etd-05132011-111742/ © 2011, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf University of Pretoria
spellingShingle Mega-events
2010 fiva world cuptm
Critical success factors
Destination competitiveness
UCTD
A stakeholder perspective on mega-events as an element of tourism destination competitiveness
title A stakeholder perspective on mega-events as an element of tourism destination competitiveness
title_full A stakeholder perspective on mega-events as an element of tourism destination competitiveness
title_fullStr A stakeholder perspective on mega-events as an element of tourism destination competitiveness
title_full_unstemmed A stakeholder perspective on mega-events as an element of tourism destination competitiveness
title_short A stakeholder perspective on mega-events as an element of tourism destination competitiveness
title_sort stakeholder perspective on mega events as an element of tourism destination competitiveness
topic Mega-events
2010 fiva world cuptm
Critical success factors
Destination competitiveness
UCTD
url http://hdl.handle.net/2263/24642
http://upetd.up.ac.za/thesis/available/etd-05132011-111742/