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Overconfidence bias in decision-making at different levels of management

Dissertation (MBA)--University of Pretoria, 2012.

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Other Authors: Lew, Charlene
Format: Thesis
Published: University of Pretoria 2013
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access_status_str Open Access
author2 Lew, Charlene
author_browse Lew, Charlene
author_facet Lew, Charlene
collection Thesis
dc_rights_str_mv © 2011, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Dissertation (MBA)--University of Pretoria, 2012.
format Thesis
id oai:repository.up.ac.za:2263/26829
institution University of Pretoria (South Africa)
last_indexed 2026-06-10T12:39:34.803Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2013
publishDateRange 2013
publishDateSort 2013
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/26829 Overconfidence bias in decision-making at different levels of management Lew, Charlene ichelp@gibs.co.za Paluch, Dov UCTD Cognitive bias Overconfidence Managerial decision-making Cognitive reflection Dissertation (MBA)--University of Pretoria, 2012. Behavioural economics has established that cognitive biases such as the overconfidence bias impact managerial decision-making. Literature has also shown that different levels of management require different skills, values and decision-making processes and styles. It would likely follow that cognitive biases would impact different levels of management in varying ways. This research seeks to expand on current literature in drawing on principles of behavioural economics to further investigate the overconfidence bias and its relationship with different levels of management. This research also seeks to explore whether cognitive ability or reflection can further explain any relationship between overconfidence and level of management. A sample of managers at professional services firms was surveyed using various assessments of overconfidence. Utilising statistical techniques, it was found that in fact there were differences in overconfidence between levels of management. Specifically, middle management appeared to display different overconfidence tendencies than upper and lower management levels. The relationship between cognitive ability, level of management and the overconfidence bias also appeared to be significant enough to warrant further investigation. The results also showed insight into problems with the current definitions of overconfidence. Based on the findings, this study concludes by providing several business and academic recommendations. Gordon Institute of Business Science (GIBS) unrestricted 2013-09-07T08:11:32Z 2012-09-21 2013-09-07T08:11:32Z 2012-03-08 2012-09-21 2012-07-29 Dissertation Paluch, D 2011, Overconfidence bias in decision-making at different levels of management, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/26829 > F/12/4/752/zw http://hdl.handle.net/2263/26829 http://upetd.up.ac.za/thesis/available/etd-07292012-144827/ © 2011, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Cognitive bias
Overconfidence
Managerial decision-making
Cognitive reflection
Overconfidence bias in decision-making at different levels of management
title Overconfidence bias in decision-making at different levels of management
title_full Overconfidence bias in decision-making at different levels of management
title_fullStr Overconfidence bias in decision-making at different levels of management
title_full_unstemmed Overconfidence bias in decision-making at different levels of management
title_short Overconfidence bias in decision-making at different levels of management
title_sort overconfidence bias in decision making at different levels of management
topic UCTD
Cognitive bias
Overconfidence
Managerial decision-making
Cognitive reflection
url http://hdl.handle.net/2263/26829
http://upetd.up.ac.za/thesis/available/etd-07292012-144827/