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The impact of the Balanced Scorecard on managerial decision making
Dissertation (MCom)--University of Pretoria, 2013.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2014
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| _version_ | 1867613505924890624 |
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| access_status_str | Open Access |
| author2 | Du Toit, Elda |
| author_browse | Du Toit, Elda |
| author_facet | Du Toit, Elda |
| collection | Thesis |
| dc_rights_str_mv | © 2013 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Dissertation (MCom)--University of Pretoria, 2013. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/36763 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:37:13.330Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2014 |
| publishDateRange | 2014 |
| publishDateSort | 2014 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/36763 The impact of the Balanced Scorecard on managerial decision making Du Toit, Elda weihansun13@gmail.com Sun, Weihan Guidance Managerial decision making Balanced Scorecard UCTD Dissertation (MCom)--University of Pretoria, 2013. The purpose of this study is to determine whether the Balanced Scorecard provides guidance to managerial decision making in Company M. The impetus for this study came from the observations within Company M which is in the process of completing a restructuring programme. Several areas have already completed the transition. Performance measurement has become a crucial factor under the new structure and managers are making use of the Balanced Scorecard to evaluate performance, this begs the question: “ Does the Balanced Scorecard provide effective guidance to managerial decision making? “ To facilitate an objective and effective analysis of the proposed research an extensive literature review was conducted. The Balanced Scorecard is defined, the evolution of the Balanced Scorecard was observed and the preference for the uses of the Balanced Scorecard was examined in detail. This should provide a fair overview of the functionality of the Balanced Scorecard and the intended purpose it was designed to fulfil. However the literature review does not look at any specific company in detail therefore in order to investigate further from the findings of the literature review an empirical study was conducted. The research method used in the research design was a case study; the results were both structured and quantitative. The case study is purely focused on the management and operating activities of a single company (Company M). Therefore the results of the practical research should not be associated with any other company. From a theoretical perspective, the research was conducted in the form of a desktop analysis of literature content ranging from: case studies, existing research papers and published articles. For the empirical study a survey was used to gather information by the distribution and completion of a questionnaire to individuals at all levels of management within the company. gm2014 Financial Management unrestricted 2014-02-26T11:15:02Z 2014-02-26T11:15:02Z 2013-09-05 2013 Mini Dissertation Sun, W 2013, The impact of the Balanced Scorecard on managerial decision making, MCom dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/36763> F13/9/111/gm http://hdl.handle.net/2263/36763 en © 2013 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | Guidance Managerial decision making Balanced Scorecard UCTD The impact of the Balanced Scorecard on managerial decision making |
| title | The impact of the Balanced Scorecard on managerial decision making |
| title_full | The impact of the Balanced Scorecard on managerial decision making |
| title_fullStr | The impact of the Balanced Scorecard on managerial decision making |
| title_full_unstemmed | The impact of the Balanced Scorecard on managerial decision making |
| title_short | The impact of the Balanced Scorecard on managerial decision making |
| title_sort | impact of the balanced scorecard on managerial decision making |
| topic | Guidance Managerial decision making Balanced Scorecard UCTD |
| url | http://hdl.handle.net/2263/36763 |