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The influence of organisational trust on employee satisfaction in an unstable political enviroment
Dissertation (MBA)--University of Pretoria, 2013.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2014
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| _version_ | 1867613497934741504 |
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| access_status_str | Open Access |
| author2 | Olivier, Johan |
| author_browse | Olivier, Johan |
| author_facet | Olivier, Johan |
| collection | Thesis |
| dc_rights_str_mv | © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Dissertation (MBA)--University of Pretoria, 2013. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/40639 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:37:05.780Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2014 |
| publishDateRange | 2014 |
| publishDateSort | 2014 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/40639 The influence of organisational trust on employee satisfaction in an unstable political enviroment Olivier, Johan ichelp@gibs.co.za El-Ghorab, Mostafa UCTD Political culture Organisational Behavior Business politics Dissertation (MBA)--University of Pretoria, 2013. The outcome of this research paper provides an emphasis on the role of trust as a trigger for the turnaround strategy that can influence employees’ behaviour, and hence increase satisfaction levels within the organisation in challenging moments of unstable political environment. The aim of understanding trust in this context, is thus to reduce the incidents of business interruptions and eventually improve business performance. Dimensions of trust were categorised into affect-based and cognition-based trust. Furthermore, two influencing moderators; internal communication within the organisation and organisation commitment among employees; were introduced to explicitly identify the dynamics of the relationship between the dimensions of trust and job satisfaction. The study was completed using a survey conducted in Egypt, during the critical period after the president was ousted and there was a take-over by the military, which caused massive turbulence to the business environment. Data was collected from four different firms operating in different industries. The multiple regression model was able to identify the vital role of cognition-based trust as a dominant trigger for job satisfaction. Moreover, internal communication and organisational commitment were found to moderate the impact on the relationship between dimensions of trust and job satisfaction, and hence are able to stimulate improved job satisfaction, thus improve business performance. lmgibs2014 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2014-07-08T10:48:04Z 2014-07-08T10:48:04Z 2014-04-30 2013 Mini Dissertation El-Ghorab, M 2013, The influence of organisational trust on employee satisfaction in an unstable political enviroment, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/40639> http://hdl.handle.net/2263/40639 en © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Political culture Organisational Behavior Business politics The influence of organisational trust on employee satisfaction in an unstable political enviroment |
| title | The influence of organisational trust on employee satisfaction in an unstable political enviroment |
| title_full | The influence of organisational trust on employee satisfaction in an unstable political enviroment |
| title_fullStr | The influence of organisational trust on employee satisfaction in an unstable political enviroment |
| title_full_unstemmed | The influence of organisational trust on employee satisfaction in an unstable political enviroment |
| title_short | The influence of organisational trust on employee satisfaction in an unstable political enviroment |
| title_sort | influence of organisational trust on employee satisfaction in an unstable political enviroment |
| topic | UCTD Political culture Organisational Behavior Business politics |
| url | http://hdl.handle.net/2263/40639 |