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Nostalgia as a factor in influence consumer willingness to adapt new brands in emerging markets characterised by rapid social mobility

Dissertation (MBA) --University of Pretoria, 2014.

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Other Authors: Chipp, Kerry
Format: Thesis
Language:English
Published: University of Pretoria 2015
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access_status_str Open Access
author2 Chipp, Kerry
author_browse Chipp, Kerry
author_facet Chipp, Kerry
collection Thesis
dc_rights_str_mv © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria.
description Dissertation (MBA) --University of Pretoria, 2014.
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institution University of Pretoria (South Africa)
language English
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license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2015
publishDateRange 2015
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publisher University of Pretoria
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spelling oai:repository.up.ac.za:2263/43987 Nostalgia as a factor in influence consumer willingness to adapt new brands in emerging markets characterised by rapid social mobility Chipp, Kerry ichelp@gibs.co.za Phahle, Yolisa UCTD Qualitative research Social mobility Nostalgia Brand name product Consumer behavior Dissertation (MBA) --University of Pretoria, 2014. Typically nostalgia has been a valuable sales and marketing tool that has extended the life cycle of legacy brands. This study sought to determine how nostalgia could be leveraged to increase the willingness of consumers to adopt new brands. Support was sought to confirm that a positive impact of nostalgia as an influencing factor is that it increases consumer willingness to adopt new brands in emerging markets characterised by rapid social mobility This research clearly differentiated between the factors that drive consumption of physical products in relation the drivers of consumption of intangible services and illustrated that the benefits conspicuous consumption triggered by past deprivation is not limited to the acquisition of physical products. The results of this qualitative research, which was conducted through face-to-face in-depth interviews with south African consumers, provides new insights that can be used by businesses to leverage the ability of nostalgia to drive exploratory consumer behaviour and growth in emerging markets where upward social mobility has resulted in increased spending power. Additionally the research found that the advent of social media has facilitated the development of nostalgic, virtual, verbal consumption; essentially it can be regarded as an extension of word-of-mouth referral. This online socialisation is increasingly driven by the aspiration of the upwardly mobile populations that characterise emerging markets and is closely aligned with nostalgic memories from the past. In summary the findings of this research confirmed the ability of nostalgia to drive new brand adoption and demonstrated that through nostalgic virtual verbal socialisation, even non-tangible service and information goods are conspicuously consumed by the upwardly mobile consumers in South Africa. zkgibs2015 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2015-03-13T11:31:39Z 2015-03-13T11:31:39Z 2015-03-24 2014 Mini Dissertation Phahle, Y 2014, Nostalgia as a factor in influence consumer willingness to adapt new brands in emerging markets characterised by rapid social mobility, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/43987> http://hdl.handle.net/2263/43987 en © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Qualitative research
Social mobility
Nostalgia
Brand name product
Consumer behavior
Nostalgia as a factor in influence consumer willingness to adapt new brands in emerging markets characterised by rapid social mobility
title Nostalgia as a factor in influence consumer willingness to adapt new brands in emerging markets characterised by rapid social mobility
title_full Nostalgia as a factor in influence consumer willingness to adapt new brands in emerging markets characterised by rapid social mobility
title_fullStr Nostalgia as a factor in influence consumer willingness to adapt new brands in emerging markets characterised by rapid social mobility
title_full_unstemmed Nostalgia as a factor in influence consumer willingness to adapt new brands in emerging markets characterised by rapid social mobility
title_short Nostalgia as a factor in influence consumer willingness to adapt new brands in emerging markets characterised by rapid social mobility
title_sort nostalgia as a factor in influence consumer willingness to adapt new brands in emerging markets characterised by rapid social mobility
topic UCTD
Qualitative research
Social mobility
Nostalgia
Brand name product
Consumer behavior
url http://hdl.handle.net/2263/43987