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The effect of uncertainty avoidance on the relationship between intuitive decision-making style and take-the-best heuristic use in employee selection : evidence from Botswana

Thesis (PhD)--University of Pretoria, 2022.

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Other Authors: Olivier, Johan
Format: Thesis
Language:English
Published: University of Pretoria 2022
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access_status_str Open Access
author2 Olivier, Johan
author_browse Olivier, Johan
author_facet Olivier, Johan
collection Thesis
dc_rights_str_mv © 2021 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Thesis (PhD)--University of Pretoria, 2022.
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:37:43.241Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2022
publishDateRange 2022
publishDateSort 2022
publisher University of Pretoria
publisherStr University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/87926 The effect of uncertainty avoidance on the relationship between intuitive decision-making style and take-the-best heuristic use in employee selection : evidence from Botswana Olivier, Johan ichelp@gibs.co.za Ndletyana, Dorothy Mmolotsa, Gillian Keneilwe UCTD Employee selection Intuitive decision-making Cognitive experimental self theory Uncertainty avoidance Thesis (PhD)--University of Pretoria, 2022. The take-the-best heuristic is one of the decision-making strategies used to optimise organisational decisions made under uncertainty. Previous heuristics research focuses on the flaws emanating from using heuristics for decision-making and places little emphasis on factors influencing the use of heuristics. Currently, there is a renewed interest in unveiling individual factors that lead to the use of specific heuristics. This study drew a sample of 203 employee selection decision-makers, working in Botswana’s services sector, to examine the moderating effect of the decision-maker’s uncertainty avoidance on the relationship between an intuitive decision-making style and the use of take-the-best heuristic in employee selection. The theoretical lens used to understand this relationship was Cognitive Experiential Self Theory. The results of a controlled hierarchical multiple regression with moderation analysis demonstrated that an intuitive decision-making style predicts the use of the take-the-best heuristic in employee selection through a moderating mechanism of uncertainty avoidance. The study’s original theoretical contribution to the literature on heuristics is that the use of the take-the-best heuristic in employee selection is not independently influenced by intuitive decision-making style. Rather, high levels of the decision-makers’ uncertainty avoidance positively moderate the relationship between the intuitive decision-making style and the take-the-best heuristic use. Low and medium levels of uncertainty avoidance have a negative moderation effect on the relationship. Practically, this study suggests that managers can rely on the decision-maker's intuitive decision-making style and uncertainty avoidance orientation when developing interventions aimed at optimising employee selection decisions through the take-the-best heuristic use. The methodological benefit of this study is that even though factors that influence the take-the-best heuristic use were not studied in real life, the employee selection simulation facilitated the collection of qualitative and quantitative data, which were triangulated to enrich the heuristic use decision theory. Gordon Institute of Business Science (GIBS) PhD Unrestricted 2022-10-25T07:56:29Z 2022-10-25T07:56:29Z 2022-09-06 2022 Thesis * https://repository.up.ac.za/handle/2263/87926 en © 2021 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Employee selection
Intuitive decision-making
Cognitive experimental self theory
Uncertainty avoidance
The effect of uncertainty avoidance on the relationship between intuitive decision-making style and take-the-best heuristic use in employee selection : evidence from Botswana
title The effect of uncertainty avoidance on the relationship between intuitive decision-making style and take-the-best heuristic use in employee selection : evidence from Botswana
title_full The effect of uncertainty avoidance on the relationship between intuitive decision-making style and take-the-best heuristic use in employee selection : evidence from Botswana
title_fullStr The effect of uncertainty avoidance on the relationship between intuitive decision-making style and take-the-best heuristic use in employee selection : evidence from Botswana
title_full_unstemmed The effect of uncertainty avoidance on the relationship between intuitive decision-making style and take-the-best heuristic use in employee selection : evidence from Botswana
title_short The effect of uncertainty avoidance on the relationship between intuitive decision-making style and take-the-best heuristic use in employee selection : evidence from Botswana
title_sort effect of uncertainty avoidance on the relationship between intuitive decision making style and take the best heuristic use in employee selection evidence from botswana
topic UCTD
Employee selection
Intuitive decision-making
Cognitive experimental self theory
Uncertainty avoidance
url https://repository.up.ac.za/handle/2263/87926