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The moderating effect of perceived organisational support on the relationship between career adaptability and turnover intention of knowledge workers

Mini Dissertation (MBA)--University of Pretoria, 2022.

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Other Authors: Busin, Mark
Format: Thesis
Language:English
Published: University of Pretoria 2023
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access_status_str Open Access
author2 Busin, Mark
author_browse Busin, Mark
author_facet Busin, Mark
collection Thesis
dc_rights_str_mv © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MBA)--University of Pretoria, 2022.
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:36:48.172Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2023
publishDateRange 2023
publishDateSort 2023
publisher University of Pretoria
publisherStr University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/90911 The moderating effect of perceived organisational support on the relationship between career adaptability and turnover intention of knowledge workers Busin, Mark ichelp@gibs.co.za Matimulane, Reneilwe UCTD Mini Dissertation (MBA)--University of Pretoria, 2022. The rate at which employees encounter changes in today’s businesses world is greater than it has ever been before. Career adaptability, which has been shown to be a key resource for dealing with change, has therefore become an essential requirement for career as well as organisational success. However, although the positive outcomes that are associated with career adaptability are well established, it is still not clear how this construct influences the turnover intentions of individuals. This study therefore sought to address this gap by assessing the relationship between career adaptability and turnover intention within a particular research context. Furthermore, drawing from the social exchange theory, the study sought to test the moderating effect of perceived organisational support (POS) on the relationship between career adaptability and turnover intention. 175 knowledge workers that are employed in the insurance sector participated in the quantitative research study. Pearson’s correlation and the Hayes PROCESS technique were employed to test the relationships between the observed constructs as well as the moderating effects of POS. The findings suggest that there is no relationship between career adaptability and turnover intentions. As initially hypothesised, POS has a significant and negative association with employee turnover intention. In addition, it was found that POS does not moderate the relationship between career adaptability and turnover intention. This work enriches the literature by contributing further findings that provide some insight into how these two constructs interact in a particular context. Furthermore, this study provides further evidence on the role of social exchange resources in mitigating turnover. Lastly, these findings contribute to the literature by providing insight on the turnover behaviour of knowledge workers who are considered to be a key resource in the current knowledge economy. The insights obtained in this study can be utilised by businesses as input for making investment decisions related to cultivating career adaptability as well as developing turnover management strategies pt23 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2023-05-28T16:59:49Z 2023-05-28T16:59:49Z 19-04-2023 2022 Mini Dissertation * A2023 http://hdl.handle.net/2263/90911 en © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
The moderating effect of perceived organisational support on the relationship between career adaptability and turnover intention of knowledge workers
title The moderating effect of perceived organisational support on the relationship between career adaptability and turnover intention of knowledge workers
title_full The moderating effect of perceived organisational support on the relationship between career adaptability and turnover intention of knowledge workers
title_fullStr The moderating effect of perceived organisational support on the relationship between career adaptability and turnover intention of knowledge workers
title_full_unstemmed The moderating effect of perceived organisational support on the relationship between career adaptability and turnover intention of knowledge workers
title_short The moderating effect of perceived organisational support on the relationship between career adaptability and turnover intention of knowledge workers
title_sort moderating effect of perceived organisational support on the relationship between career adaptability and turnover intention of knowledge workers
topic UCTD
url http://hdl.handle.net/2263/90911