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A multi-methodology system as IT project management approach in South African banking
Thesis (PhD)--Stellenbosch University, 2022.
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| Format: | Thesis |
| Language: | en_ZA |
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Stellenbosch : Stellenbosch University
2022
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| _version_ | 1867614009979568128 |
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| access_status_str | Open Access |
| author | De Wet, Martinus Theunis Steyn |
| author2 | Schutte, Cornelius Stephanus Lodewyk |
| author_browse | De Wet, Martinus Theunis Steyn Schutte, Cornelius Stephanus Lodewyk |
| author_facet | Schutte, Cornelius Stephanus Lodewyk De Wet, Martinus Theunis Steyn |
| author_sort | De Wet, Martinus Theunis Steyn |
| collection | Thesis |
| dc_rights_str_mv | Stellenbosch University |
| description | Thesis (PhD)--Stellenbosch University, 2022. |
| format | Thesis |
| id | oai:scholar.sun.ac.za:10019.1/124580 |
| institution | Stellenbosch University (South Africa) |
| language | en_ZA |
| last_indexed | 2026-06-10T12:45:13.990Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository |
| publishDate | 2022 |
| publishDateRange | 2022 |
| publishDateSort | 2022 |
| publisher | Stellenbosch : Stellenbosch University |
| publisherStr | Stellenbosch : Stellenbosch University |
| record_format | dspace |
| source_str | SUNScholar — Stellenbosch University Repository |
| spelling | oai:scholar.sun.ac.za:10019.1/124580 A multi-methodology system as IT project management approach in South African banking De Wet, Martinus Theunis Steyn Schutte, Cornelius Stephanus Lodewyk Stellenbosch University. Faculty of Engineering. Dept. of Industrial Engineering. Information technology -- South Africa Project management -- South Africa Banks and banking -- South Africa Thesis (PhD)--Stellenbosch University, 2022. ENGLISH SUMMARY: South Africa’s major banks – Absa, Capitec Bank, FNB, Nedbank, and Standard Bank – have implemented significant changes to their information technology project management approaches and methodologies over the past decade, and will likely continue to do so. Whereas these changes require significant investment and change-absorption, the benefits do not materialize as expected. Furthermore, a growing project management approach and methodology dogmatism is prevalent among practitioners and stakeholders of information technology projects in South African banking. In response to this situation, the possibilities and needs for the development of information technology project management approaches and methodologies were investigated. Following the investigation, a Multi-Methodology System as an approach to information technology project management in South African banking was proposed as the possible and needed developmental direction; and the design requirements for the Multi-Methodology System were developed and validated. The Multi-Methodology System was designed to adhere to systems thinking principles relating to Ashby’s Law of Requisite Variety and incorporating the controllable adaptability presented by Stafford Beer’s Viable System Model. The Multi-Methodology System presents a useful addition to the study and practice of information technology project management in South African banking as it relates to the interpretation of the large, complex project; and with regards to the selection, tailoring, and hybridization of IT project management approaches. Furthermore, various opportunities for future research were identified. The Multi-Methodology System was presented to an expert sample of information technology project management practitioners and stakeholders in South African banking for validation. The result validates the design requirements for the Multi-Methodology System and justifies the further development of the Multi-Methodology System for implementation in practice. A further contribution of this study is the Hegel Circle research approach that was developed for the execution of this study. This research approach draws upon elements of the Scientific Method, Soft Systems Methodology, Design Thinking, and theories of truths, facts, and values. A seven-step research approach was hybridised from these elements and followed during the execution of this research study. The Hegel Circle research approach is replicable, presents a unique contribution, and represents an opportunity for further research and development. AFRIKAANS OPSOMMING: “Kreatiewe evolusie sintetiseer ʼn nuwe entiteit vanuit die onderdele. Die nuwe entiteit is nie slegs anders as die onderdele nie, maar gaan dit eerder heeltemal te bowe.” Jan Smuts Suid-Afrika se grotes in die bankwese – Absa, Capitec Bank, ENB, en Standard Bank – het oor die afgelope dekade verrykende veranderinge tot hul informasie tegnologie projekbestuurbenaderinge en –metodologieë aangebring, en sal heelmoontlik weer so maak. Hierdie veranderinge vereis aansienlike belegging en veranderingsaanvaarding en –opneming. Tog, wanneer verwagte en ervaarde resultate vergelyk word, blyk die kool nie heeltemal die sous werd te wees nie. As ʼn toevoeging tot hierdie situasie: ʼn al groter benadering- en metodologiedogmatisme kan onder informasie tegnologie praktisyns en –belanghebbers bespeur word. In reaksie tot hierdie situasie was die behoeftes en moontlikhede vir die ontwikkeling informasie tegnologie projekbestuurbenaderinge en –metodologieë ondersoek. Dit het gelei tot die voorstelling van ʼn Multi-Metodologie Sisteem as ʼn benadering tot informasie tegnologie projekbestuur in die Suid-Afrikaanse bankwese as die nodige en moontlike navorsingskoers; en die ontwerpsbehoeftes vir die Multi-Metodologie Sisteem was toe ontwikkel en gevalideer. Die Multi-Metodologie Sisteem was ontwerp om te hou by sisteemdenke beginsels, met spesifieke verwysing na Ashby se Wet van Vereiste Verskeidenheid en die bywerking van die beheerbare aanpasbaarheid wat gebied word deur Stafford Beer se Lewensvatbare Sisteem Model. Die Multi-Metodologie Sisteem bied bruikbare toevoeginge tot die bestudering en beoefening van informasie tegnologie projekbestuur in die Suid-Afrikaanse bankwese deurdat dit ʼn verrykte interpretasie van die groot, komplekse projek voorstel; en met betrekking tot die seleksie, aanpassing, en kruisteling van informasie tegnologie projekbestuurbenaderinge. Verder, menigte geleenthede vir verdere navorsing was geïdentifiseer. Die Multi-Metodologie Sisteem was voorgelê aan uitgesonderde praktisyns en ander belanghebbers van informasie tegnologie projekte in die Suid-Afrikaanse bankwese en is sodoende gevalideer. Die resultaat het die ontwerpsvereistes vir die Multi-Metodologie Sisteem bekragtig; en dui daarop dat die verdere ontwikkeling van die Multi-Metodologie Sisteem vir implementering in die praktyk geregverdigd is. ʼn Verdere bydra van hierdie studie is die Hegel Sirkel navorsingsbenadering wat ontwikkel was vir die uitvoering van hierdie studie. Die Hegel Sirkel leen elemente vanuit die Wetenskaplike Metode, die Sagte Sisteem Metodologie, Ontwerpsdenke, en teorieë van waarhede, feite, en waardes. ʼn Sewe-stap navorsingsbenadering is verbaster vanuit hierdie benaderinge en teorieë, en was gevolg in die uitvoering van hierdie navorsingstudie. Die Hegel Sirkel is herhaalbaar, en verteenwoordig ʼn unieke bydra en geleentheid vir verdere navorsing en ontwikkeling. Doctoral 2022-02-02T12:59:16Z 2022-04-29T09:20:41Z 2022-02-02T12:59:16Z 2022-04-29T09:20:41Z 2022-04 Thesis http://hdl.handle.net/10019.1/124580 en_ZA Stellenbosch University application/pdf Stellenbosch : Stellenbosch University |
| spellingShingle | Information technology -- South Africa Project management -- South Africa Banks and banking -- South Africa De Wet, Martinus Theunis Steyn A multi-methodology system as IT project management approach in South African banking |
| title | A multi-methodology system as IT project management approach in South African banking |
| title_full | A multi-methodology system as IT project management approach in South African banking |
| title_fullStr | A multi-methodology system as IT project management approach in South African banking |
| title_full_unstemmed | A multi-methodology system as IT project management approach in South African banking |
| title_short | A multi-methodology system as IT project management approach in South African banking |
| title_sort | multi methodology system as it project management approach in south african banking |
| topic | Information technology -- South Africa Project management -- South Africa Banks and banking -- South Africa |
| url | http://hdl.handle.net/10019.1/124580 |
| work_keys_str_mv | AT dewetmartinustheunissteyn amultimethodologysystemasitprojectmanagementapproachinsouthafricanbanking AT dewetmartinustheunissteyn multimethodologysystemasitprojectmanagementapproachinsouthafricanbanking |