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Assignment of regional and divisional managers to stores

Thesis (MCom)--Stellenbosch University, 2025.

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Main Author: Battiston, Maegan
Other Authors: Visagie, S. E.
Format: Thesis
Published: Stellenbosch : Stellenbosch University 2025
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access_status_str Open Access
author Battiston, Maegan
author2 Visagie, S. E.
author_browse Battiston, Maegan
Visagie, S. E.
author_facet Visagie, S. E.
Battiston, Maegan
author_sort Battiston, Maegan
collection Thesis
dc_rights_str_mv Stellenbosch University
description Thesis (MCom)--Stellenbosch University, 2025.
format Thesis
id oai:scholar.sun.ac.za:10019.1/132065
institution Stellenbosch University (South Africa)
last_indexed 2026-06-10T12:45:29.584Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2025
publishDateRange 2025
publishDateSort 2025
publisher Stellenbosch : Stellenbosch University
publisherStr Stellenbosch : Stellenbosch University
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source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/132065 Assignment of regional and divisional managers to stores Battiston, Maegan Visagie, S. E. Stellenbosch University. Faculty of Economic and Management Sciences. Dept. of Logistics. Retail trade -- Personnel management Stores, Retail -- Management Delegation of authority Industrial management UCTD Thesis (MCom)--Stellenbosch University, 2025. Battiston, M. 2025. Assignment of regional and divisional managers to stores. Unpublished masters thesis. Stellenbosch: Stellenbosch University [online]. Available: https://scholar.sun.ac.za/items/ba76641e-e767-461c-a028-af32d0938646 ENGLISH SUMMARY: The assignment of above-store management to stores in a hypothetical South African retailer is considered. There are two levels of store groupings, the lower level forms regions, which are grouped into divisions, on the upper level. At each level, there are several manager types who use company resources in the form of company cars, petrol and time to travel between stores, offices and their homes. It is therefore in a retailers interest to efficiently allocate them to regions and divisions to save time and money. The resulting assignments should have one region and division hierarchy, and all manager types should be assigned within the same hierarchy. The problem is formulated as an Integer Programme (IP), but it is found that exact solutions are not feasible to implement due to the size of the problem, in terms of the number of variables and constraints, and limitations on computer run time. Therefore, two multi-tiered solution approaches are developed, a bottom up and a top down approach. The bottom up approach begins by clustering stores, then assigns divisional offices to divisions and finally assigns managers to the regions and divisions. The top down approach begins by grouping managers at each level separately, then it assigns stores to regions. Regions, now made up of managers and stores, are then assigned to divisions, which previously only contained manager locations. Finally, office locations are assigned to divisions. The two solution approaches are tiered and only consider subsets of location types in each tier. An improvement method is implemented to adjust the results in the context of other assigned locations, based on using a Voronoi diagram and a series of IPs to sequentially allow reassignments of locations to regions and divisions. Although this process is also sequential, at each step the other location types and their assignments are considered. There are 48 scenarios generated for testing the approaches and the improvement method. The data used are school locations in South Africa, as the distribution of schools throughout the country is likely to be similar to the distribution of retail stores. Each approach is applied to the 48 scenarios, followed by the improvement method. A comparison of the results from the two approaches finds that they give different results, with a median similarity between the two of 17%. Generally, the top down approach performs better but there are scenarios where the bottom up approach is better. Masters 2025-05-22T06:59:42Z 2025-05-22T06:59:42Z 2025-03 Thesis https://scholar.sun.ac.za/handle/10019.1/132065 Stellenbosch University xxii, 114 pages : illustrations, maps, includes annexures application/pdf Stellenbosch : Stellenbosch University
spellingShingle Retail trade -- Personnel management
Stores, Retail -- Management
Delegation of authority
Industrial management
UCTD
Battiston, Maegan
Assignment of regional and divisional managers to stores
title Assignment of regional and divisional managers to stores
title_full Assignment of regional and divisional managers to stores
title_fullStr Assignment of regional and divisional managers to stores
title_full_unstemmed Assignment of regional and divisional managers to stores
title_short Assignment of regional and divisional managers to stores
title_sort assignment of regional and divisional managers to stores
topic Retail trade -- Personnel management
Stores, Retail -- Management
Delegation of authority
Industrial management
UCTD
url https://scholar.sun.ac.za/handle/10019.1/132065
work_keys_str_mv AT battistonmaegan assignmentofregionalanddivisionalmanagerstostores