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An evaluation of the Performance Enhancement Process (PEP) of the South African Police Service (SAPS) : a case study at Parow Police Station

Thesis (MPA)--University of Stellenbosch, 2004.

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Main Author: Krause, Barret
Other Authors: Weaver, Belinda
Format: Thesis
Language:en_ZA
Published: Stellenbosch : University of Stellenbosch 2011
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access_status_str Open Access
author Krause, Barret
author2 Weaver, Belinda
author_browse Krause, Barret
Weaver, Belinda
author_facet Weaver, Belinda
Krause, Barret
author_sort Krause, Barret
collection Thesis
dc_rights_str_mv University of Stellenbosch
description Thesis (MPA)--University of Stellenbosch, 2004.
format Thesis
id oai:scholar.sun.ac.za:10019.1/16374
institution Stellenbosch University (South Africa)
language en_ZA
last_indexed 2026-06-10T12:42:57.574Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2011
publishDateRange 2011
publishDateSort 2011
publisher Stellenbosch : University of Stellenbosch
publisherStr Stellenbosch : University of Stellenbosch
record_format dspace
source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/16374 An evaluation of the Performance Enhancement Process (PEP) of the South African Police Service (SAPS) : a case study at Parow Police Station Krause, Barret Weaver, Belinda University of Stellenbosch. Faculty of Economic and Management Sciences. School of Public Management and Planning. South African Police Service -- Officials and employees -- Rating of Employees -- Rating of -- Case studies Performance standards -- Case studies Achievement motivation Theses -- Public management and planning Dissertations -- Public management and planning Thesis (MPA)--University of Stellenbosch, 2004. ENGLISH ABSTRACT: The purpose of this thesis is to assess the performance appraisal system, namely the Performance Enhancement Process (PEP), of the South African Police Services at Parow. The premise of the study is that PEP is a sound policy document, but that there are potential problems with its implementation at station level. To this end, the reader is presented with an overview of the relevant literature pertaining to performance appraisals. The shift in managerial philosophy and the organisational change from a force to a service and its effect on performance appraisals are discussed. The results of the empirical study are presented and it is concluded that there are various problems with the implementation of PEP at station level. The researcher presents the following practical recommendations: - Conduct an audit; - Eliminate structural problems; - Adequate appraiser training; - Appraisee training; - Connect the PA system to other organisation systems; and - Obtain a charter from top management. The reader is then presented with a conclusion of the research. AFRIKAANSE OPSOMMING: Die doel van die tesis is om die prestasie waardering stelsel van die Suid Afrikaanse Polisie Dienste, naamlik die Prestasie Verbeterings Proses (PEP), te evalueer te Parow. Die uitgangspunt van die studie is dat PEP ‘n gesonde beleidsdokument is, maar dat daar egter potensiële probleme is met die implementering daarvan op stasie vlak. Om hieraan te voldoen, word die leser voorsien van ‘n oorsig oor die toepaslike literatuur betrokke tot prestasie waardering. Die verskuiwing in bestuursfilosofie en die organisatoriese verandering van ‘n mag tot ‘n diens en die effek op prestasie waardering word bespreek. Die uitslae van die empiriese studie word aangebied en die gevolgtrekking word gemaak dat daar wel verskeie probleme is met die implementering van PEP op stasievlak. Die navorser bied die volgende prakiese aanbevelings aan: - Die aanvoer van ‘n oudit; - Eliminering van struktuele probleme; - Voldoende “appraiser” opleiding; - “Appraisee” opleiding; - Opkoppeling van die waardeeringstelsel met ander organisatoriese stelsels; en - Kry ‘n handves van topbestuur. Die leser voorsien van ’n gevolgtrekking oor die studie. Masters 2011-09-12T10:44:46Z 2011-09-12T10:44:46Z 2004-04 Thesis http://hdl.handle.net/10019.1/16374 en_ZA University of Stellenbosch vi, 102 leaves : ill. application/pdf Stellenbosch : University of Stellenbosch
spellingShingle South African Police Service -- Officials and employees -- Rating of
Employees -- Rating of -- Case studies
Performance standards -- Case studies
Achievement motivation
Theses -- Public management and planning
Dissertations -- Public management and planning
Krause, Barret
An evaluation of the Performance Enhancement Process (PEP) of the South African Police Service (SAPS) : a case study at Parow Police Station
title An evaluation of the Performance Enhancement Process (PEP) of the South African Police Service (SAPS) : a case study at Parow Police Station
title_full An evaluation of the Performance Enhancement Process (PEP) of the South African Police Service (SAPS) : a case study at Parow Police Station
title_fullStr An evaluation of the Performance Enhancement Process (PEP) of the South African Police Service (SAPS) : a case study at Parow Police Station
title_full_unstemmed An evaluation of the Performance Enhancement Process (PEP) of the South African Police Service (SAPS) : a case study at Parow Police Station
title_short An evaluation of the Performance Enhancement Process (PEP) of the South African Police Service (SAPS) : a case study at Parow Police Station
title_sort evaluation of the performance enhancement process pep of the south african police service saps a case study at parow police station
topic South African Police Service -- Officials and employees -- Rating of
Employees -- Rating of -- Case studies
Performance standards -- Case studies
Achievement motivation
Theses -- Public management and planning
Dissertations -- Public management and planning
url http://hdl.handle.net/10019.1/16374
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