Full Text Available
Note: Clicking the button above will open the full text document at the original institutional repository in a new window.
An investigation into the link between Human Resource Management practices and service-orientated behaviour in South African service organisations
Bibliography: leaves 181-200.
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Thesis |
| Language: | English |
| Published: |
School of Management Studies
2015
|
| Subjects: | |
| Tags: |
No Tags, Be the first to tag this record!
|
Similar Items: An investigation into the link between Human Resource Management practices and service-orientated behaviour in South African service organisations
- Managing service quality by managing the service encounter : the effects of organizational socialization strategies
- Managing service quality by managing the service encounter : a case study of commercial banks in South Africa
- Improving service delivery in the public sector through strategic cost management: the case of a public private partnership in South Africa
- The relationship between assets under management and mutual fund performance. Does size matter? A South African investigation
- Understanding the Underrepresentation of Women in Senior Management in Africa, in the context of perpetual practices of exclusion in the management ranks
- What mediates the effects of market orientation on performance?: the case of high technology companies in South Africa