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Towards a disruptive learning model in information systems education: a reflective student-dominant logic perspective

This thesis describes the research carried out to identify mechanisms as potential causes of action that can lead to improved learning outcomes. Identifying mechanisms requires an exploratory approach because mechanisms are not always directly perceivable. The potential mechanisms in this study were...

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Main Author: Garbutt, Malcolm
Other Authors: Seymour, Lisa
Format: Thesis
Language:English
Published: Department of Information Systems 2022
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access_status_str Open Access
author Garbutt, Malcolm
author2 Seymour, Lisa
author_browse Garbutt, Malcolm
Seymour, Lisa
author_facet Seymour, Lisa
Garbutt, Malcolm
author_sort Garbutt, Malcolm
collection Thesis
description This thesis describes the research carried out to identify mechanisms as potential causes of action that can lead to improved learning outcomes. Identifying mechanisms requires an exploratory approach because mechanisms are not always directly perceivable. The potential mechanisms in this study were identified by analysing the reflections of students who participated in experiential learning projects during business process management education. The research was necessary due to a persistent need to minimise the gap between learning and practice. The research is unique because it takes a student-dominant approach to review students' reflective practices using a novel pragmatic-critical realist paradigm. Although reflection is central to experiential learning, there is limited understanding of how students reflect and what they consider to influence their learning outcomes. This limitation was explored using action research with mixed methods analysis which combined thematic analysis and partial least squares based structural equation modelling. During four action research cycles, student reflections on business process projects as part of higher education enterprise systems and business process management courses in a South African higher education institution were observed and analysed. Each action research cycle changed one aspect of the students' projects. The first intervention required students to reflect on action, the second required students to reflect in action, and the third required reflection for action. In the fourth cycle, the teaching staff changed. The findings showed that reflection is complex and must be linked to action to improve learning. Reflections were observed to positively influence learning outcomes when students apply effort to assigned tasks. On the basis of the observations, two models were proposed. The first model is a learning influence model embedded in the second disruptive learning model. The models show that reflective practices can improve learning outcomes by recognising that students learn at different levels but are predominantly absolutist. Students need to be inspired to apply effort in completing tasks and overcoming satisficing.
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institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:31:48.735Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2022
publishDateRange 2022
publishDateSort 2022
publisher Department of Information Systems
publisherStr Department of Information Systems
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/36754 Towards a disruptive learning model in information systems education: a reflective student-dominant logic perspective Garbutt, Malcolm Seymour, Lisa Cronjé, Johannes C Reflection Learning Influencers Experiential Learning Applied Effort Business Process Management Education This thesis describes the research carried out to identify mechanisms as potential causes of action that can lead to improved learning outcomes. Identifying mechanisms requires an exploratory approach because mechanisms are not always directly perceivable. The potential mechanisms in this study were identified by analysing the reflections of students who participated in experiential learning projects during business process management education. The research was necessary due to a persistent need to minimise the gap between learning and practice. The research is unique because it takes a student-dominant approach to review students' reflective practices using a novel pragmatic-critical realist paradigm. Although reflection is central to experiential learning, there is limited understanding of how students reflect and what they consider to influence their learning outcomes. This limitation was explored using action research with mixed methods analysis which combined thematic analysis and partial least squares based structural equation modelling. During four action research cycles, student reflections on business process projects as part of higher education enterprise systems and business process management courses in a South African higher education institution were observed and analysed. Each action research cycle changed one aspect of the students' projects. The first intervention required students to reflect on action, the second required students to reflect in action, and the third required reflection for action. In the fourth cycle, the teaching staff changed. The findings showed that reflection is complex and must be linked to action to improve learning. Reflections were observed to positively influence learning outcomes when students apply effort to assigned tasks. On the basis of the observations, two models were proposed. The first model is a learning influence model embedded in the second disruptive learning model. The models show that reflective practices can improve learning outcomes by recognising that students learn at different levels but are predominantly absolutist. Students need to be inspired to apply effort in completing tasks and overcoming satisficing. 2022-08-30T08:14:29Z 2022-08-30T08:14:29Z 2022 2022-08-26T07:06:52Z Doctoral Thesis Doctoral PhD http://hdl.handle.net/11427/36754 eng application/pdf Department of Information Systems Faculty of Commerce
spellingShingle Reflection
Learning Influencers
Experiential Learning
Applied Effort
Business Process Management
Education
Garbutt, Malcolm
Towards a disruptive learning model in information systems education: a reflective student-dominant logic perspective
thesis_degree_str Doctoral
title Towards a disruptive learning model in information systems education: a reflective student-dominant logic perspective
title_full Towards a disruptive learning model in information systems education: a reflective student-dominant logic perspective
title_fullStr Towards a disruptive learning model in information systems education: a reflective student-dominant logic perspective
title_full_unstemmed Towards a disruptive learning model in information systems education: a reflective student-dominant logic perspective
title_short Towards a disruptive learning model in information systems education: a reflective student-dominant logic perspective
title_sort towards a disruptive learning model in information systems education a reflective student dominant logic perspective
topic Reflection
Learning Influencers
Experiential Learning
Applied Effort
Business Process Management
Education
url http://hdl.handle.net/11427/36754
work_keys_str_mv AT garbuttmalcolm towardsadisruptivelearningmodelininformationsystemseducationareflectivestudentdominantlogicperspective