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Fast moving consumer goods companies penetrating low-income markets in South Africa

This research explores the challenges and opportunities for Fast Moving Consumer Goods (FMCG) companies in penetrating low-income markets in South Africa, particularly focusing on the base of the pyramid (BoP). Employing qualitative, exploratory methods, the study involved in-depth interviews with i...

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Main Author: Polterauer, Christoph
Other Authors: Luiz, John
Format: Thesis
Language:English
English
Published: Graduate School of Business (GSB) 2025
Subjects:
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access_status_str Open Access
author Polterauer, Christoph
author2 Luiz, John
author_browse Luiz, John
Polterauer, Christoph
author_facet Luiz, John
Polterauer, Christoph
author_sort Polterauer, Christoph
collection Thesis
description This research explores the challenges and opportunities for Fast Moving Consumer Goods (FMCG) companies in penetrating low-income markets in South Africa, particularly focusing on the base of the pyramid (BoP). Employing qualitative, exploratory methods, the study involved in-depth interviews with industry experts to understand the strategic approaches FMCGs can adopt for successful market entry and growth. The findings reveal significant hurdles in distribution and accessibility, stemming from infrastructural deficits and diverse consumer behaviours. Nonetheless, the BoP market presents substantial opportunities for growth through innovative, culturally sensitive, and sustainable business practices. It highlights the importance of local market understanding and suggests innovative product and service solutions tailored to the unique demands of low-income consumers. The research concludes that FMCGs can achieve success in these challenging markets by employing strategies that are not only commercially viable but also socially responsible, aligning with sustainable and ethical business practices to tap into the potential of South Africa's BoP markets. This study contributes to academic and practical understanding by offering a nuanced view of the FMCG sector in BoP markets, emphasizing the necessity of a balanced approach that combines strategic penetration, sustainable growth, and continuous innovation.
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institution University of Cape Town (South Africa)
language English
eng
last_indexed 2026-06-10T12:32:54.720Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2025
publishDateRange 2025
publishDateSort 2025
publisher Graduate School of Business (GSB)
publisherStr Graduate School of Business (GSB)
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source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/41249 Fast moving consumer goods companies penetrating low-income markets in South Africa Polterauer, Christoph Luiz, John FMCGs South Africa Base of the Pyramid Market Penetration Innovation This research explores the challenges and opportunities for Fast Moving Consumer Goods (FMCG) companies in penetrating low-income markets in South Africa, particularly focusing on the base of the pyramid (BoP). Employing qualitative, exploratory methods, the study involved in-depth interviews with industry experts to understand the strategic approaches FMCGs can adopt for successful market entry and growth. The findings reveal significant hurdles in distribution and accessibility, stemming from infrastructural deficits and diverse consumer behaviours. Nonetheless, the BoP market presents substantial opportunities for growth through innovative, culturally sensitive, and sustainable business practices. It highlights the importance of local market understanding and suggests innovative product and service solutions tailored to the unique demands of low-income consumers. The research concludes that FMCGs can achieve success in these challenging markets by employing strategies that are not only commercially viable but also socially responsible, aligning with sustainable and ethical business practices to tap into the potential of South Africa's BoP markets. This study contributes to academic and practical understanding by offering a nuanced view of the FMCG sector in BoP markets, emphasizing the necessity of a balanced approach that combines strategic penetration, sustainable growth, and continuous innovation. 2025-03-26T09:43:11Z 2025-03-26T09:43:11Z 2024 2025-03-26T09:37:45Z Thesis / Dissertation Masters MA http://hdl.handle.net/11427/41249 en eng application/pdf Graduate School of Business (GSB) Faculty of Commerce University of Cape Town
spellingShingle FMCGs
South Africa
Base of the Pyramid
Market Penetration
Innovation
Polterauer, Christoph
Fast moving consumer goods companies penetrating low-income markets in South Africa
thesis_degree_str Master's
title Fast moving consumer goods companies penetrating low-income markets in South Africa
title_full Fast moving consumer goods companies penetrating low-income markets in South Africa
title_fullStr Fast moving consumer goods companies penetrating low-income markets in South Africa
title_full_unstemmed Fast moving consumer goods companies penetrating low-income markets in South Africa
title_short Fast moving consumer goods companies penetrating low-income markets in South Africa
title_sort fast moving consumer goods companies penetrating low income markets in south africa
topic FMCGs
South Africa
Base of the Pyramid
Market Penetration
Innovation
url http://hdl.handle.net/11427/41249
work_keys_str_mv AT polterauerchristoph fastmovingconsumergoodscompaniespenetratinglowincomemarketsinsouthafrica