Full Text Available
Note: Clicking the button above will open the full text document at the original institutional repository in a new window.
The relationship between CTB2 numeracy scores and work performance of call centre agents in a South African retail company
Dissertation (MA)--University of Pretoria, 2011.
Saved in:
| Other Authors: | |
|---|---|
| Format: | Thesis |
| Published: |
University of Pretoria
2013
|
| Subjects: | |
| Tags: |
No Tags, Be the first to tag this record!
|
Similar Items: The relationship between CTB2 numeracy scores and work performance of call centre agents in a South African retail company
- An investigation into the core competencies of an ideal call centre agent
- Breastfeeding experiences of call centre agents
- Factors influencing performance of call centre agents : a study of a South African outsourced call centre
- Work dysfunctions and their consequences as experienced by call centre agents
- Embodied well-being : a prosilience programme for call centre agents
- The relationship amongst locus of control, self-determination and job satisfaction in call centres