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The effect of perceived fairness of performance sppraisals on job satisfaction and employee motivation

Thesis (MMil)--Stellenbosch University, 2025.

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Main Author: Matabane, Maputle Prince
Other Authors: Mthembu, O. S.
Format: Thesis
Language:en_ZA
Published: Stellenbosch : Stellenbosch University 2025
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access_status_str Open Access
author Matabane, Maputle Prince
author2 Mthembu, O. S.
author_browse Matabane, Maputle Prince
Mthembu, O. S.
author_facet Mthembu, O. S.
Matabane, Maputle Prince
author_sort Matabane, Maputle Prince
collection Thesis
dc_rights_str_mv Stellenbosch University
description Thesis (MMil)--Stellenbosch University, 2025.
format Thesis
id oai:scholar.sun.ac.za:10019.1/134698
institution Stellenbosch University (South Africa)
language en_ZA
last_indexed 2026-06-10T12:44:08.546Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2025
publishDateRange 2025
publishDateSort 2025
publisher Stellenbosch : Stellenbosch University
publisherStr Stellenbosch : Stellenbosch University
record_format dspace
source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/134698 The effect of perceived fairness of performance sppraisals on job satisfaction and employee motivation Matabane, Maputle Prince Mthembu, O. S. Theletsane, K. I. Stellenbosch University. Faculty of Military Science. School for Organisation and Resource Management. Employees -- Rating of Employee motivation Job satisfaction Organizational justice Thesis (MMil)--Stellenbosch University, 2025. Matabane, M. P. 2025. The Effect of Perceived Fairness of Performance Appraisals on Job Satisfaction and Employee Motivation. Unpublished masters thesis. Stellenbosch: Stellenbosch University [online]. Available: https://scholar.sun.ac.za/items/841eb8d3-b298-4f31-86f7-232fa3473952 ENGLISH ABSTRACT: Performance appraisals are a major feature of organisational management, affecting decisions concerning employee career development, advancements and incentives. Nevertheless, the degree to which individuals perceive the appraisal process as fair plays a vital role in influencing their attitudes and behaviours. Rooted in organisational justice theory, this study examines the three key dimensions of fairness; distributive, procedural, and interactional justice and analyses of their relationship to satisfaction with performance appraisal feedback, job satisfaction and employee motivation. Utilising a quantitative research design, data was collected by means of structured questionnaires administered to employees within the Mobile Military Health Formation (MMHF). A sample of 219 respondents was investigated on the effect of perceived fairness of performance appraisals on job satisfaction and employee motivation. The data collection instruments employed to collect data were: • the 3-item distributive fairness scale by Umair (2016), • the 6-item procedural fairness scale by Umair (2016), • the 5-item interactional fairness scale by Umair (2016), • the 4-item performance feedback scale by Umair (2016), • the 4-item goal setting process scale by Umair (2016), • the 4-item instrument validity scale by Umair (2016), • the 20-item job satisfaction scale by Martins and Proença (2012), • the 12-item employee motivation scale by Forest et al. (2010). SPSS software version 29.0 (IBM, 2024) was utilised to compute reliability and dimensionality analyses from the collected data. Confirmatory factor analyses for each scale were computed. The measurement and structural models were also fitted to the data using structural equation modelling (SEM) using LISREL software (Jöreskog, Sörbom, 1996). The results indicated that higher perceptions of performance appraisals fairness are greatly related to enhanced job satisfaction and greater motivation. Recommendations are provided for enhancing assessment practices to foster more enthusiastic and satisfied employees, ultimately improving performance within the MMHF. AFRIKAANSE OPSOMMING: Geen opsomming beskikbaar nie. Masters 2025-12-24T06:55:40Z 2025-12-24T06:55:40Z 2025-12 Thesis https://scholar.sun.ac.za/handle/10019.1/134698 en_ZA Stellenbosch University 242 pages application/pdf Stellenbosch : Stellenbosch University
spellingShingle Employees -- Rating of
Employee motivation
Job satisfaction
Organizational justice
Matabane, Maputle Prince
The effect of perceived fairness of performance sppraisals on job satisfaction and employee motivation
title The effect of perceived fairness of performance sppraisals on job satisfaction and employee motivation
title_full The effect of perceived fairness of performance sppraisals on job satisfaction and employee motivation
title_fullStr The effect of perceived fairness of performance sppraisals on job satisfaction and employee motivation
title_full_unstemmed The effect of perceived fairness of performance sppraisals on job satisfaction and employee motivation
title_short The effect of perceived fairness of performance sppraisals on job satisfaction and employee motivation
title_sort effect of perceived fairness of performance sppraisals on job satisfaction and employee motivation
topic Employees -- Rating of
Employee motivation
Job satisfaction
Organizational justice
url https://scholar.sun.ac.za/handle/10019.1/134698
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